About Hajar
French
Native or bilingual
Arabic
Native or bilingual
English
Conversational
Experience
- EDFProduct OwnerENERGY AND UTILITIESFebruary 2023 - Today (3 years and 4 months)Paris, FranceRationalization and optimization of customer relationship management journeys for Retail and Professional markets (Front to Back).- Product backlog management in a scaled agile environment (SAFe)- Formalization of functional requirements, use cases, business processes, and definition of service interfaces.- Working with all partner IT systems, service providers (webservices, APIs, batch processing, etc.).- Contribution to the definition of technical and functional architecture.- Coordination and management of dependencies with other products to design common and fluid processes for users (Clients, Advisors, Management).- Writing and execution of test plans.- Participation in team retrospectives and proposing areas for improvement.- Integration of run activities into team backlogs.
- RTE - DSI - Ile de FranceSenior MOA/AMOA ConsultantENERGY AND UTILITIESMarch 2019 - January 2023 (3 years and 10 months)Paris, FranceScoping of the asset management industrialization program (PPGA):- Analysis and formalization of business needs at a national level.- Conducting a benchmark of market solutions for choosing a tool to optimize technical strategies related to asset lifecycle management (OPEX/CAPEX).- Coordination of exchanges with several software vendors for POC implementation.- Identifying missing data in IT databases necessary for creating datasets.- Processing input data from various sources to produce a dataset usable by one or more simulators over several years.- Supporting business units in regions to collect values to be entered for their data.- Populating databases or, failing that, files to update data in the IT system.Automation, integration, and visualization of multi-year asset management plans (PAPT) in QlikSense:- Coordination and monitoring of development for data automation.- Testing SQL queries for data enrichment.- Integration of PAPT data into the QlikSense tool.- Contacting regions.- Supporting users and change management.Creation of display layers for technical policy resources in EasyGeo:- Writing the expression of need:- Constituting the specifications of needs necessary for creating display layers for technical policy eligibility resources.- Defining requirements, use cases, and expected functions.- Defining the data needed for the IDG.- Creating test plans.
- ELIOR FranceAMOA ConsultantRESTAURANTS AND FOOD SERVICEFebruary 2017 - February 2019 (2 years)Paris, FranceModernization of the "Restaurant" application for Collective Catering France (approximately 3,000 sites).- Analysis and formalization of needs.- Writing functional specifications.- Coordination and monitoring of development with MOE teams.- Writing and execution of test cases.- Design of management reporting for forecasting.- Mapping and restitution of data flows exchanged with cash register and accounting systems.- Supporting users and change management.- Providing support for application users.Environment: Sharepoint, SQL Server, RDS, SAP
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Education
- Information Systems EngineerSupInfo Paris2014Ingénieur en Système d'information
- Professional Bachelor's Degree in Information Systems and SoftwareUniversité Paris Descartes.2012Licence Professionnelle Système d'Information et Logiciels
Certifications
- PSPO 1scrum.org2024
- ITILGlobal Knowledge2014