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Hajar BenjohraHB

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About Hajar

Experienced professional in digital project management and organizational transformation, with over ten years of experience in complex environments. Specializing in defining business needs, designing functional solutions, and change management, I work at the interface between business and technical teams to ensure the success of digital projects.
  • French

    Native or bilingual

Can work on-site
Thonon-les-Bains (up to 50km), Lyon (up to 50km), Nice (up to 50km), Annecy (up to 50km), Paris (up to 50km)

Experience

  • DOCAPOSTE
    Product Owner – MyGreffe Project
    LEGAL
    March 2019 - Today (7 years and 3 months)
    Dijon, France
    • Gathering and formalizing user needs (constraints, risks, impacts).
    • Developing functional solutions: mockups, business rules, specifications.
    • Facilitating co-construction workshops and coordinating between business and technical teams.
    • Defining test plans and quality monitoring (UAT, bug fixes, production releases).
    • Contributing to change management and user training.
    • Overseeing deployment on pilot sites and providing post-launch support.
    Functional specifications Organization and autonomy Professional communication Agile / Scrum Methodology
  • Crédit Agricole SA
    Project Manager – Marketing Portfolio
    BANKING AND INSURANCE
    March 2017 - February 2019 (1 year and 11 months)
    Casablanca, Morocco
    • Managing the group's digital marketing project portfolio.
    • Defining needs, planning, and monitoring projects (schedule, budget, risks).
    • Coordinating steering committees (architecture, follow-up, management).
    • Contributing to change management and project communication.
    • Monitoring the quality and consistency of the overall system.
    Customer needs analysis Teamwork / Collaboration Meeting deadlines Customer relations Organization and autonomy
  • SUEZ.circpack
    Experienced Consultant – CC&B Project
    ENERGY AND UTILITIES
    January 2014 - February 2017 (3 years and 1 month)
    Paris, France
    • Analyzing and modeling business needs.
    • Writing detailed functional specifications.
    • Monitoring data migration and test automation.
    • Managing anomalies and maintaining customer service quality.
    • Supporting users in the context of digital transformation.
    Project management Agile / Scrum Methodology Customer needs analysis Creativity and attention to detail Organization and autonomy

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Education

  • Master 2 Information Systems
    University of Valenciennes
    2012

Skill set

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