About Haithem
French
Native or bilingual
English
Fluent
Experience
- BPCEBusiness Analyst Life InsuranceBANKING AND INSURANCEMarch 2025 - Today (1 year and 5 months)Paris, FranceProject for the transformation and optimization of business processes in the areas of life insurance, capitalization, and asset management, conducted using Agile (Scrum) methodology.The project includes the automation of endorsements (partial surrenders, total surrenders, claims, PB provisioning, etc.) and the improvement of asset valuation interfaces, as well as the implementation of monitoring, reporting, and operational steering functionalities.
- Société GénéraleBusiness Analyst EDMBANKING AND INSURANCEMarch 2022 - March 2025 (3 years)Paris, FranceManagement of a document management application interconnected with over 180 banking applications, centralizing document lifecycle management.Integration of electronic signature functionalities to secure and streamline business processes.Design and implementation of new document management features to streamline customer onboarding, succession, and credit granting processes. Migration of RAD/LAD components and management of documentary API interfaces.Missions & Achievements• Analysis and formalization of business needs, in conjunction with the business teams of the 180 consuming applications.• Modeling of business processes in BPMN (Draw.io, Camunda) to clarify document flows and inter-application interactions via API, and facilitate exchanges with stakeholders.• Design and maintenance of documentary APIs, including definition of endpoints (GET/POST/PUT/PATCH/DELETE), exchange contracts, and return codes.• Electronic signature management: management of workflows, regulatory validation, integration with business applications.• Organization and facilitation of project committees.• Tracking of workloads and coordination of technical teams.• Management of major incidents and solution arbitration, including analysis of malfunctions related to API flows, HTTP return codes, and inter-system exchanges.• Optimization of document flows and API interfacing to improve traceability and reduce processing times.• Validation and automation of tests for new features (writing test plans, execution, issue tracking).• Change management and business support (documentation, training, functional support).
- BNP PARIBASBusiness AnalystBANKING AND INSURANCEOctober 2021 - March 2022 (5 months)Paris, FranceContext:Implementation of an electronic document management (EDM) solution based on IBM FileNet, in an HR environment covering time and absence management (10k+ users).Management of the documentary migration and associated business rules from existing systems to the group EDM, with integration into business applications (INCA, Chronotime).Contribution to the evolution and operational maintenance of HR IS applications, with a focus on documentary processes and their optimization.Missions & Achievements:• Gathering and analysis of business needs related to HR document management, identification of use cases (archiving, consultation, compliance, traceability).• Translation of needs into functional requirements and structuring of a prioritized backlog (user stories, acceptance criteria).• Modeling of documentary processes and application interactions (sequence diagrams, use cases).• Management of the documentary migration to IBM FileNet: document retrieval, metadata transformation, integration of business rules and compliance controls.• Definition of the documentary model (typology, indexing, business rules, lifecycle) in line with business needs.• Coordination with technical teams for the integration of EDM with HR applications (INCA, Chronotime) via API and inter-system flows.• Definition and implementation of the testing strategy (functional, integration, non-regression), issue tracking, and business validation.• Contribution to project management: facilitation of Agile rituals, participation in product committees, sprint and workload tracking.• Change management: user training, functional documentation, and level 3 support for documentary processes.• Run monitoring and continuous improvement of EDM processes (performance, data quality, document flow optimization).
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Education
- 1st year of professional Master's in "Entrepreneurship in the Digital Economy"ESSEC2012