Haitam Elouannas

At HBFS, I support my clients in various sectors and develop digital marketing strategies with them to: ✅ Attract more visitors to their website ✅ Convert these visitors into qualified leads ✅ Optimize their sales process ✅ Retain and turn their customers into ambassadors At HBFS, we focus on results. We enjoy discovering new markets and applying our expertise by helping clients generate new business opportunities and grow their business through digital channels. For us, it's about implementing efficient growth strategies that transform your online presence into a true customer acquisition source. We achieve your business objectives by analyzing your company's context, understanding your prospects, and implementing the right levers to drive your growth. Our motivation is simple: We help our clients generate more business opportunities.

Missions: ✅ Configuration and daily management of the CRM tool. ✅ Planning for the maintenance and evolution of workflows within the CRM ✅ Configuration and maintenance of data integrations with Customer Success and Marketing tools… ✅ Implementation and maintenance of customer relationship management automation programs ✅ Maintaining CRM processes using a defined structure and nomenclature ✅ Creating usage processes and monitoring the application of CRM best practices within teams ✅ User training and sharing of best practices ✅ Structuring business rules (Contacts, transactions, companies…) ✅ Ensuring data consistency and quality to make it usable by all teams ✅ Data monitoring (Dashboard) ✅ Assisting teams in their daily use of the tool ✅ Prioritizing blocking issues within teams ✅ Design and prototyping of customer relationship management campaigns: Using CRM and email automation tools to improve efficiency in customer relationship management.