Freelancer profile translated to English.
Back to original languageAbout Haifa
Cross-functional Project Manager & Epic Owner | SAFe Agility | Complex IT Program Management | 15+ years of experience
I work in complex IT program management for large companies (Telecoms, Insurance, ERP).
I manage a portfolio of strategic initiatives undergoing SAFe Agile transformation: epic definition, cross-functional team coordination (architects, Business Owners, product teams), PI Planning monitoring, and risk management.
🎯 My expertise:
- SAFe Agile Transformation (SAFe 5 Agilist certification)
- IT Project and Program Portfolio Management (V-Model, Scrum & SAFe Agility)
- Governance, dependency management, budget management, and risk-based management
- Design thinking, business needs definition and analysis, functional support
- Cross-functional multidisciplinary coordination (up to 9 simultaneous teams)
- End-to-end project management, from requirements expression to production deployment and post-deployment support
🎯 Tools: Jira, Confluence, SharePoint, MSProject, Microsoft Office 365
Availability:
Available for various assignments, in the Paris region or abroad.
Flexible for remote or on-site work,
Contact me:
Ready to bring my expertise in IT project and program management and collaborate on your projects/products.
Let's discuss your challenges and how we can work together
Arabic
Native or bilingual
English
Fluent
French
Native or bilingual
Italian
Basic
Can work on-site
Paris (up to 50km)
Experience
- Groupe SII / Mission Orange FranceEpic Owner / Operational Management Lead for a Portfolio of Strategic IT InitiativesTELECOMMUNICATIONSFebruary 2023 - March 2026 (3 years and 1 month)Châtillon, France🎯 Context: Operational management of a portfolio of strategic IT initiatives for Orange France, as part of a large-scale SAFe Agile transformation.Projects/Initiatives: "Orange Mail Security", "Data Retrieval and Availability for Legal Obligations", "Mail Platform Migration to the Cloud", "Mail Services Migration to IPv6 Address (Dual Stack IPv4/IPv6)"🎯 Scope & Impact:
- End-to-end management of 4 simultaneous initiatives, from requirements definition to production deployment and post-deployment support.
- Gathering and scoping business needs in close collaboration with Business Owners and business teams.
- Cross-functional coordination of 5+ multidisciplinary teams: Business Owners, IT architects, product and implementation teams, Infra teams.
- Monitoring the prioritization and progress of Epics within the SAFe-scale Agile Train: PI Planning, ART Sync, System Demo.
- Reduction in critical milestone alert rates through a reinforced weekly monitoring system.
- Budget management and governance reporting: steering committees, project committees.
- Proactive identification of risks and inter-team dependencies, with a systematic mitigation plan.
🎯 Figures & Results:- Annual budget: €1M
- Cross-functional coordination of 3 to 5 technical teams.
- Management of the "Orange Mail Security" initiative (two-factor authentication) concerning B2B and Consumer clients, totaling 20 million users: First phase deployment in 10 months (affecting 5 million users).
🎯 Environment: SAFe Agile | Jira | Confluence | SharePoint | Coproj | Steering Committees | Budget Management - Talan ConsultingSenior Project Manager / Program Management Lead for Talan Group's ERP Migration ProgramSOFTWARE PUBLISHINGApril 2021 - January 2023 (1 year and 9 months)Paris, France🎯 Context: Management of the ERP migration program for the Talan Group (SAP SuccessFactors for HR management including recruitment, leave, performance management... + KIMBLE for contract and service management), involving 3 simultaneous workstreams.International environment, fluent English,Configuration, deployment, and Multi-site / Multi-country support, change management.🎯 Scope & Impact:
- Management of 3 workstreams in parallel: Data Migration, Group IT Integration, Enterprise Data (P&L) Redesign.
- Technical Lead (MOE) responsibilities: planning, development monitoring, validation, deliveries, production deployment, and post-deployment support.
- Coordination of 2 development and validation teams (up to 12 people).
- Facilitation of monitoring meetings: Coproj, Copil.
- Monthly reporting to sponsors.
🎯 Figures & Results:- 12 FTEs with a total budget of €2M.
- Risk and alert management with a delivery rate within deadlines exceeding 90%.
- Deployment of the first phase: Canada, USA, England, Spain) in 8 months.
🎯 Environment: SAP SuccessFactors | KIMBLE | Program Management | Jira | MSProject | MsOffice365 - Talan consulting - Mission Be-Almerys (secteur Assurance Santé)IT Project Manager / Application Maintenance Service Center ManagerBANKING AND INSURANCEMarch 2018 - March 2021 (3 years)Clermont-Ferrand, France🎯 Context: Implementation and management of the Offshore service center in Tunisia for Be-Almerys (Health Insurance sector) - Application Maintenance for all Legacy applications (incoming flows, DMS, manager workstation, health data integration, document production...).🎯 Scope & Impact:
- Implementation of governance: Roles and responsibilities, monitoring committees, SLAs.
- Direct client interface: Business needs analysis, milestones, budget management.
- Management and coaching of a team of 10 employees (developers, testers, analysts).
- Cross-functional coordination and synchronization between the team and other impacted external teams.
- Complete project cycle monitoring: study, development, documentation, acceptance testing, deliverables, production deployment, post-deployment support.
- Integration of DevOps practices: Ansible migration, Gitlab CI/CD for all Almerys Legacy projects.
- Management of priorities, dependencies, risks, and alerts.
- Facilitation of monitoring committees: Coproj, Copil.
🎯 Figures & Results:- 10 FTEs, annual budget of €500 k€.
- Maintenance of a high availability SLA.
🎯 Environment: Jira | MSProject | Ansible | Gitlab CI/CD | REST APIs | SQL | Java | MsOffice (Word, PowerPoint, Excel)
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Education
- National Engineering DiplomaNational Engineering School of Monastir, Tunisia2007
- Master's degree Information technologySant'Anna School of Advanced Studies Pisa, Italy2008
Certifications
- SAFe 5 AgilistScaled Agile2021