About Hafsa
French
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual
Spanish
Basic
Experience
- Manutan International GonesseGroup Learning Manager/Head of Group TrainingE-COMMERCEJune 2022 - December 2025 (3 years and 6 months)Gonesse, FranceMain point of contact for training (Soft Skills & Hard Skills) (all levels and departments) within the 27 subsidiaries across 17 European countries.Definition of the Group's Learning Strategy:
- Development and promotion of a continuous learning culture in collaboration with departments and subsidiaries.
- Close collaboration with management, experts, and HR Managers in France and our European subsidiaries.
- Facilitation of the Learning community.
- Support for 15 HR referents across Europe.
- Training of Learning Experts.
- Key role in managing the LMS platform (360 Learning).
- Gathering and consolidating training needs.
- Design of training and development programs.
- Creation and updating of training content.
- Constant monitoring of training topics (innovation, employee engagement techniques, facilitation, etc.).
- HR Projects: Contribution to strategic HR projects (Onboarding, talent development, management committees, HR Seminars, etc.).
- Collaboration in the implementation of an HRIS.
- Reporting: Regular reports on activity (qualitative and quantitative) with the implementation of indicators to measure the effectiveness of actions.
- Management of the training budget.
- Ernst & YoungLearning & Development Project LeaderCONSULTING AND AUDITSSeptember 2015 - June 2022 (6 years and 9 months)Paris, FranceProject management and training engineering:
- Main point of contact for cross-functional and behavioral training for employees (all levels and departments) within the Western Europe region.
- Gathering and consolidating needs from various departments.
- Developing the training plan and deploying behavioral (soft skills) training.
- Periodic performance evaluation and implementation of corrective actions.
- Identifying areas for improvement to drive innovative and impactful projects for the company.
- Proactive approach in seeking solutions by generating new ideas.
- Constituting agendas, defining targets, searching for and monitoring internal and external facilitators (quantitative and qualitative), monitoring evaluations.
- Coordinating and facilitating management committees.
- Budget and reporting.
- ERNST & YOUNGCoordinator, Recruitment OfficerCONSULTING AND AUDITSOctober 2007 - August 2015 (7 years and 10 months)Paris, FranceIndependently coordinates the various stages of recruitment.
- CV screening for all profiles within my scope.
- Organizing interviews with the recruitment team and operational staff.
- Preferred contact for candidates, interviewers, and HR teams in the business.
- Welcoming candidates.
- Phone screening of candidates.
- Forecasting staffing needs. Conducting interviews at career fairs/recruitment sessions.
- Extending job offers to candidates and drafting employment contracts.
- Participating in the preparation and logistics of career fairs at educational institutions.
- Participating in various cross-functional projects led by the recruitment team.
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Education
- Master Gestion des Ressources HumainesCNAM Paris, Conservatoire nationale des arts et métiers2013Master
- License in Human Resources Management AssistantEcole de formation IEF212008Supérieures Assistant de Gestion Ressource Humaines
Certifications
- 360 Learning Administrator360 Learning2022
- Digital Learning: Creating Engaging Training360 Learning2024