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Hadj Charef BoudaoudHC

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Freelancer profile translated to English.
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About Hadj Charef








Level 2 support technician, I am your expert for resolving all your IT problems. From hardware entry/exit to PC replacement, including ticket management via Service Now and Jira, I am here to help you.



I also ensure the installation and configuration of switches, user access management, telephony configuration, and Active Directory management.


My expertise also extends to tools such as Intune, Azure, Sentinel, Global Protect, and OneDrive.


My goal? To offer you quality, fast, and efficient technical support, so you can focus on your core business.










  • French

    Native or bilingual

  • English

    Conversational

Can work on-site
Toulouse (up to 50km)

Experience

  • EXPERIS (Client : Schneider Electric)
    Freelance Hybrid Technician
    TECH
    January 2022 - January 2025 (3 years)
    Toulouse, France
    Freelance IT technician based in Toulouse, with over 10 years of experience in user support (N1/N2), systems/network administration, workstation deployment, and security solution implementation.
    Accustomed to Airbus, Schneider Electric, major banks (BNP, SG), HP, Dell, Lenovo environments, and multi-site missions.
    Deployment and maintenance of workstations, printers, equipment Installation of security tools: Zscaler, SentinelOne Hardware & network installations (Switch, Wifi, printers, scanners) Workstation preparation + Updates + Maintenance Windows & Active Directory Administration
  • Solutions30
    Freelance IT Technician
    January 2021 - January 2022 (1 year)
    • Hardware deployment and migration
    • Support and maintenance in large enterprise environments
    • Configuration of workstations, peripherals, and business software
  • Groupe Pharmaceutique
    IT Service Manager
    January 2015 - January 2019 (4 years)
    • Systems, networks, security supervision
    • IT project management and team coordination
    • Staff training

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Education

  • Information Systems Engineering
    University of Oran
    2012
    Ingénierie des Systèmes d'Information
  • Mathematics & Computer Science Degree
    University of Oran
    2009
    Licence Mathématiques & Informatique

Skill set

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