About Gwendoline
French
Native or bilingual
Experience
- UdemyAUTOMATIONNovember 2025 - December 2025 (1 month)Mons, BelgiumMastery of fundamental "no-code" automation concepts. Ability to analyze repetitive business processes and design "Zaps" (automated workflows) to connect different applications (Gmail, Google Sheets, Slack, CRM, etc.) to eliminate manual tasks, reduce errors, and increase productivity.
- INDEPENDANTVirtual AssistantE-COMMERCEOctober 2025 - Today (8 months)Mons, BelgiumBusiness process automation: Creation of workflows with Zapier and n8n to connect your applications (e.g., Gmail → Slack, forms → Google Sheets, etc.).Workflow optimization: Analysis and implementation of solutions to save time through automation.Beginning in system integration (via Peppol, chatbots).AI-assisted operational support: Creation of basic chatbots to answer customer FAQs or qualify leads.Technological watch on productivity and automation tools.
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