Gwendoline Poleya

💼 Independent assistant – Management | HR | Customer Service | Training

Need a responsive, rigorous, and versatile assistant? I support you remotely to lighten your daily administrative tasks and ensure reliable and professional follow-up of your files.

With proven expertise in management assistance, HR, customer service, and training management, I offer you comprehensive, personalized, and effective support.

⸻

🔧 My areas of intervention:

🗂️ Administrative Management & Direction

• Archiving (documents, invoices)

• Administrative procedures

• Agenda management, telephone switchboard

• Organization of travel and events

• Appointment scheduling, hotel/restaurant/transportation booking

👥 HR Assistance

• Recruitment assistance

• Drafting employment contracts

• Monitoring personnel files

📞 Customer Service & client relations

• Order taking and follow-up

• Customer reminders, debt collection

• Inventory & supplier management

🎓 Training Manager (OF, CFA, etc.)

• Creation of apprenticeship or training contracts

• Administrative monitoring of learner files

• Issuance of training certificates

• Invoicing, OPCO or client reminders

• Coordination with trainers and organizations

⸻

✅ My strengths:

• Organization & autonomy

• Professional discretion & administrative rigor

• Versatility and adaptability to digital tools

⸻

📩 Available for occasional or regular assignments, I adapt to your needs with professionalism and responsiveness.

👉 Contact me to discuss your activity!