About Gwenaelle
French
Native or bilingual
English
Fluent
Experience
- EluxtravelDigital Project ManagerTRAVEL AND TOURISMMay 2022 - Today (4 years and 3 months)78000 Versailles, FranceWEB PROJECT MANAGEMENT:- Implementation of an ERP- Adapt the marketing strategy to the 3 websites in line with the group's overall strategy- Ensure the launch of new websites for the group- Optimize and monitor developments in collaboration with the technical team- Coordinate with teams and external service providers on the roadmap sequencing- Manage daily maintenance and bugs- Design wireframes- Write functional specifications- Ensure acceptance testing and quality control- Control project timelines and budgets- Optimization and management of an image bank for different departments (marketing, production, back office, and sales) via KeepeekANALYSIS:- Monitor performance via Google Analytics, implement reports and propose optimizations- A/B testing, analysis of customer journeys to improve conversion rates- Manage tagging plan via Google Tag Manager
- AZZARO COUTURERetail and E-commerce Deployment Project ManagerSeptember 2020 - April 2022 (1 year and 7 months)Paris, FranceCorners:- Opening of department store corners - Printemps (Haussmann, Vélizy 2, Lyon, Tours)- Management of department store corners - Galeries Lafayette (Cap3000, Montpellier, BHV Marais, Luxembourg)- Team management and recruitment- Schedule management- Stock management / stock rotation- Management and implementation of commercial operationsDigital Same mission as before
- AZZARO COUTUREE-commerce Project ManagerJune 2019 - August 2020 (1 year and 2 months)8th arrondissement of Paris, 75008 Paris, France-Website creation: www.azzaro.boutique Definition and realization of the design in collaboration with the web agency Elaboration of product sheets Product upload- Commercial development of the website- Integration of an ERP for logistics- Management- Monitoring and coordination of e-commerce activity on different platforms (Europe / Asia / Latin America) within a limited budget.- Achievement of turnover and profitability objectives, monitoring progress through reporting and implementation of associated KPIs,- Daily management of the different platforms: organization and post-production of photo shoots, wording optimization, stock and logistics center monitoring,- Management of various service providers and web marketing agencies (SEO, paid search, display) in France, China, and Brazil,- Based on briefs, events, and collections, development of commercial animation of the sites and the online customer experience,- Ensure the quality and omnichannel consistency of the brand in the digital space, develop and enrich customer knowledge,- Constant monitoring of digital trends, proactive and innovative to continuously improve website features and sales.- After-sales service monitoring and management- Management of the institutional website www.azzaro.fashion
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Education
- Master 2 Management / Specialization in strategic marketing and brand innovationINSEEC2016Master 2 Management / Spécialisation marketing stratégique et innovation des marques
- BTS MUC / Specialization in perfumery and cosmeticsISIPCA2013BTS MUC / Spécialisation parfumerie et cosmétique