Guy Bogaert

With a proven track record of operational leadership and a dedication to enhancing procedures and customer relations, I am excited about the prospect of contributing my skills and expertise to your team.

I have consistently driven operational efficiency and customer satisfaction throughout my career. From my tenure at DELL and NTT, where I oversaw global and regional field service operations, I have improved my abilities in managing diverse teams, streamlining processes, and implementing standard methodologies. My proficiency in fostering strong relationships with both customers and staff has led to improved program success and sustainable business growth.

My experience as a Service Delivery Global Field Support Director at NTT involved managing major accounts and implementing process controls to ensure standardization. During my time as a Field Tech Director, I effectively managed operations across Europe and the Middle East, showcasing my ability to navigate diverse cultural contexts.

Having worked with industry leaders such as Eurofins, Econocom, AXA, Unilever, and MasterCard, I possess a deep understanding of customer-centric service and the importance of meeting and exceeding their expectations. My technical skills, including proficiency in Excel, PowerPoint, Power BI, and ServiceNow, have consistently aided me in making informed decisions and driving improvements.

Thank you for considering my application. I look forward to the opportunity to discuss how my experiences align with your team's needs. Please feel free to contact me at or to schedule a conversation.