Freelancer profile translated to English.

Description

12 years of experience and a graduate of a Parisian Business School, with a background in business and technology: Information Systems Management.

Indeed, with over 12 years of experience as a consultant and then a trainer, I have been able to sharpen my knowledge in digital and IT project management (IT governance, project management, software development, integration & operational maintenance, etc.) but also on various software packages, ERP, and SaaS tools.

Cheerful, rigorous, and proactive, I adapt to all situations as easily and quickly as possible.

Motivated by a real desire to highlight all my skills, especially my pedagogical skills, and to share my professional knowledge and experiences.

Industry field of expertise

Languages

English
Native or bilingual
Spanish
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km), Paris (up to 100km), Strasbourg (up to 60km), Le Havre (up to 100km)

NEED SOLUTIONS
Trainer / Coach
TECH
September 2019 - January 2020 (5 months)
Le Havre, France
Development of training strategy
Design of training materials and resources
User training
Digital transformation of training
Coaching on training methods
Training follow-up
Training Content Design Needs Assessment Learning Management System E-learning Digital Transformation Coaching
Framatome
Operational Pilot
ENERGY AND UTILITIES
September 2017 - May 2019 (1 year and 8 months)
Paris, France
• Setting up and facilitating workshops for prioritizing changes
• Setting up and facilitating follow-up workshops
• Managing version upgrades and enhancements
• Managing external resources (editor, outsourcing provider, etc.)
• Detailed study of needs/review
• Drafting cutover plans and managing the cutover
• Drafting and managing corrective action plans
• Setting up and managing acceptance testing
• Managing user support / Level 3 support
• Tracking fixes / managing user validation
• User support
Preliminary Studies Adherence to Delivery Schedule Consolidation of Activity Indicators Planning ;design
veolia
Technical CRM Selligent Consultant (MOE)
ENVIRONMENTAL
December 2011 - January 2013 (1 year and 2 months)
Nanterre, France
• Integration into the Selligent CRM 7.5 MOE support team
• Maintenance and support of Selligent CRM 7.5
• Tool evolution in collaboration with the AMO team
• Development and implementation of Selligent CRM 7.5 enhancements
• Optimization of SQL maintenance procedures
• Preparation for the implementation of Selligent 8.02
Web Development JavaScript CRM Technical Specifications SQL