About Gustave
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- BANQUE DE FRANCEAgile Coach on SAFe programBANKING AND INSURANCESeptember 2021 - Today (4 years and 9 months)Paris, FranceMission: To support the entire Program (70+ people across 8 teams) in maximizing build quality and user satisfaction while reducing lead times. Close collaboration with management (PM, BO), the RTE, and the teams to identify and prioritize issues, then to implement and monitor action plans.Tasks performed:- Implementation of SAFe ceremonies (Scrum of Scrum, PO Sync, ART Sync)- Training/upskilling of POs and PMs- Optimization of collaboration processes with external stakeholders to the Program (dependencies)- Organization and facilitation of retrospectives, sprint demos, weekly/daily meetings, sprint planning, sprint reviews- Interim Scrum Master for 3 teams: implementation of Agile ceremonies, contribution to better intra-team communication and with management...- Project to optimize collaboration and reporting tools- Recognized as an agility reference- Structured support for teams in preparing for PI Planning: proposal and validation of roadmaps, support for the proper writing of features, epics, user stories including acceptance criteria, support for the BO in delivering messages soliciting team buy-in to the program- Team building (organizing after-work events...)- Recruitment of Scrum Masters➡️ Results: The completion rate of objectives over 3 months increased from 72% to 87%, and the teams' confidence level in achieving the next PI's objectives rose from 3.2/5 to 4.2/5. These good performances and increased employee satisfaction led my client to offer me the RTE position.
- ENGIEProduct Owner x Product ManagerENERGY AND UTILITIESDecember 2018 - July 2020 (1 year and 7 months)Paris, France️ *AI Product Management* for the experimentation of 4 innovative AI use cases with 4 Business Units. Coordination of 5 data scientists and data engineers. Advanced pedagogy with the business units. Follow-up and adaptation of the schedule. Strategic proposals to the Corporate CIO and Chief Data Officer*AI awareness* : Design and animation of a series of AI awareness workshops for Headquarters departments (32 participants. 30 AI use cases collected) ; Intervention at the Executive Committee of the Safety and Security Department (19 participants)*Product Ownership* on 9 products: Accompany the client along the whole process from the expression of need, ideation phase, mock-up, definition of user stories, planning, implementation of SCRUM ceremonies, to the training. SCRUM Master during the implementation phase to the training👉 Some projects: New search tool for the internal site of commercial references, using the first AWS "AI cognitive service" implemented by the IT Department ; Creation of an automated flow for cleaning and integrating data from the Group's HR database to Salesforce ; Creation of a semantic reading tool for purchase orders prior to their automatic integration into Salesforce
- ViiBE CommunicationCo-founder & Chief Sales OfficerTECHSeptember 2016 - July 2018 (1 year and 10 months)Île-de-France, FranceViiBE is a solution of visioassistance without download. Our customers -remote technical assistance services and customer services- use ViiBE to increase first call resolution rates, reduce experts' displacements, train, reduce product returns and improve employee and customer satisfaction.Phase 1 (pre-market to market) :*Discover and Define* : Interview of targeted users and customers (public emergency services) and challenge of the product model*Pivot* : adaptation of the product to a new market*Design and deliver* : implementation of POC in real conditions with a leader in the construction industryPhase 2 (market to grow) :*Product Management* : target and define key features with the customer ; ensure the link between the customer, the users and the technical team ; learnt to say "no" to the customer.*Deployment strategy* : advise the client on how to best deploy the product; support user adoption*Business development* : sales prospecting of key account companies from scratch (contracted with Bouygues, Thales, Daïkin, PSA, etc.) ; drafting of sales contract and negotiation with buyers ; pitch during key events. Contracted from scratch with the French leading Construction group, one of the world's largest manufacturer of air conditioning devices, one of the leading European car manufacturers
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Education
- Master ESC - Programme Grande Ecole, International Commerce - ManagementKedge Business School2016Master ESC - Programme Grande Ecole, Commerce International - Management
Certifications
- SAFe Advanced SCRUM MasterScaled Agile, Inc2022
- Leading SAFeScaled Agile, Inc2021