About Guillermo
☁️ I am Guillermo, a Saleforce Certified Specialist (x8) based in Bilbao with more than 10 years of experience in a wide range of projects with different customers and i am willing to advise you how to improve your business proccesses by configuring or developing the best solution for you.
📋 My areas of expertise as a Salesforce Freelancer are:
Lightning Web Components / Visualforce
Triggers / Batches / Apex Classes
Flows / Process Builders / Workflows
Validation Rules / Record Types / Page Layouts / Fields
Roles / Profiles /Sharing Settings / Global Collab
DataLoader / Import Wizard / Reports
Web Services / REST API / Integration Middlewares
Email2Case / Web2Case / Web2Lead
Contact me via DM with your requirement (if you have it documented it would help me a lot)
If I have any additional doubt about it, we can discuss it in a call or via email and then i will give you a budget for that
Once you accept it, you will get the final solution in the estimated times, easy!
💪 Looking forward to work together
Spanish
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- AutónomoSalesforce FreelancerMarch 2022 - Today (4 years and 3 months)Bilbao, Biscay, SpainSpearheaded the integration of Salesforce with third-party bookingplatforms, enabling real-time reservation updates and enhancingcustomer satisfaction in hospitality Industry.Implemented custom Apex triggers and developed Visualforcepages,LWC and Aura components to extend Salesforce functionality andmeet specific business requirements.Collaborated with cross-functional teams to gather and documentbusiness requirements, ensuring seamless integration betweenSalesforce and external systems.Worked with Salesforce CPQ to optimize quoting processes, price rules,and product configurations, streamlining sales operations
- NTS SeidorHead of Nonprofit Cloud DivisionSeptember 2021 - February 2022 (5 months)Bilbao, Biscay, Spain
- NTS SeidorSalesforce ConsultantTECHJanuary 2018 - February 2022 (4 years and 1 month)Bilbao, Biscay, SpainAbility to adapt business processes to Salesforce platform by gatheringrequirements, iterative meetings and designing a usable and efficientsolution.Experience in the construction and preparation of a test plan, training forkey users, UAT tests and final implementation of the system.Extensive experience as a consultant with Service Cloud, Sales Cloud,Experience Cloud, and Nonprofit Cloud, designing tailored solutions toimprove customer engagement, streamline workflows, and driveorganizational impact.
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Education
- Web Engineering Postgraduate, Computer ScienceUniversidad Politécnica de Madrid2015Web Engineering Postgraduate, Computer Science
- Bachelor's degree in Computer Science, Computer ScienceUniversidad de Deusto2014Bachelor's degree in Computer Science, Computer Science