Freelancer profile translated to English.

Description

CRM and Marketing Consultant with over 11 years of experience, I have carried out numerous CRM and Marketing integration projects as an architect and solution expert. In recent years, I have specialized in Salesforce Marketing Cloud projects, from the design and implementation of unique customer repositories, the design of the data model and data integration into Salesforce Marketing Cloud (via Salesforce.com or external sources), to the execution of campaigns (HTML integration, complex customization, Journey Builder..).

Workplace preferences

Can work on-site

Paris (up to 50km)

Orange Bank
Marketing Cloud Technical Lead
BANKING AND INSURANCE
December 2018 - March 2020 (1 year and 3 months)
Montreuil, France
- Responsible for the development team (Task assignment, backlog management, planning).
- Guarantee of development quality
- Technical expertise
- Support for business teams in campaign implementation
- Team training on the tool
Hanes
Architect / Solution Expert
RETAIL (SMALL BUSINESS)
July 2017 - March 2018 (9 months)
Paris, France
o Facilitation of functional and technical workshops
o Creation of a RCU in Salesforce
o Configuration of the Marketing Cloud tool
o Writing of functional and technical specifications
o Support for client acceptance testing.
o Technical expertise
Salesforce Marketing Cloud Salesforce RCU Workshop Facilitation
KOOKAÏ
Project Manager
RETAIL (SMALL BUSINESS)
June 2018 - October 2018 (5 months)
Paris, France
o Facilitation of functional and technical workshops
o Responsible for the development team (Task assignment, backlog management, planning).
o Project budget monitoring
o Client technical and functional contact.
o Writing of functional and technical specifications
o Support for client acceptance testing.
o Technical expertise
Salesforce Marketing Cloud Project Management Team Management Salesforce Customer Journey