Freelancer profile translated to English.

Description

I help companies, e-merchants, and freelancers manage their remote customer support and back-office tasks.

I handle repetitive and time-consuming tasks: processing customer emails, tracking requests, updating spreadsheets, simple invoicing, and administrative organization.

Serious, organized, and reliable, I work with clear procedures and simple communication to ensure a smooth and efficient service.

Available for one-off or recurring assignments, remote work only.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Woolworths
Assistant Department Manager
RETAIL (LARGE RETAILERS)
November 2024 - April 2025 (5 months)
Jindabyne, Australia
Operational management of a department in an international environment: work organization, team supervision, customer relations, priority management, adherence to procedures, and participation in administrative follow-up and daily reporting. This position also allowed me to improve my English.
organization Customer service schedule management meeting deadlines adherence to procedures
Association OmegaProd
President of the association
FILM AND AV
January 2017 - January 2022 (5 years)
Gaillac, France
Management of a cultural association:
Organization and coordination of video projects and events.
Team management (all volunteers), planning, adherence to specifications, secretarial work, and simple accounting. Seeking new talent. A structured and autonomous passion project.
organization schedule management Administrative management Video editing Artistic direction
Sauve qui peut le court métrage
Film Market Operations Coordinator
CULTURE
January 2018 - February 2019 (1 year and 1 month)
Clermont-Ferrand, France
Logistical and operational coordination of cultural events (film market):
Planning, team and volunteer management, safety compliance, technical equipment monitoring, and handling simple administrative tasks. Adherence to precise specifications. Direct collaboration with the film market director.
organization schedule management Administrative management General management Handling