Freelancer profile translated to English.
Back to original languageAbout Guillaume
I have been supporting companies and individuals as a Professional Coach since 2019. I use coaching techniques as well as those of Transactional Analysis and Process Communication®, whose effectiveness is well established.
I also draw on my 20 years of corporate experience in Customer and Employee Experience, in direct and transverse management roles, across various sectors such as polling institutes, Telecom operators, and Construction.
With my sensitivity, intuition, and personal experience in change management, I coach my clients methodically in a confidential and supportive environment, using tools appropriate to their situation. The Person and the Relationship with others are at the center of my practices.
You will find more information on my website
Certified RNCP by SIMACS
Member of the EMCC Code of Ethics
Member of the IFAT Code of Ethics
French
Native or bilingual
Can work on-site
Chartres (up to 20km), Paris (up to 10km)
Experience
- IndépendantExecutive and Manager CoachJanuary 2019 - Today (7 years and 5 months)FranceIndividual Business Coaching for Executives and ManagersIndividual Personal Coaching for Managers and EmployeesManaging impasses, Managing a crisis or conflict, Making decisions, Regaining meaning and motivation, Developing self-esteem and self-confidence, Becoming aware of one's potential, Facing a new organization or a new role, returning to work after a long absence...Team Coaching- Better communication with Process Com- Regulation, Resolution of group issuesConsulting- Customer-oriented Strategy (marketing/organizational)- Development and monitoring of action plans- Supervision of operational implementation- Management consulting and manager training
- Ingé-St-Ar / Ingé-PoseCustomer Experience ManagerJanuary 2016 - January 2020 (4 years)Île-de-France, FranceLong-term mission: Customer Experience, Strategy & Organization- Definition of company strategies- Implementation and monitoring of action plans- Support for managers (Director, engineering manager, site manager, and team leaders)
- Ocean Indien StratégieMarketing & Organizations ConsultantJanuary 2015 - January 2016 (1 year)Reunion• Strategic business diagnostics (marketing & organizational)• Sales development plans• Management support
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Education
- Process Communication CoachKahler Communication France2022Coach Process Communication
- Transactional Analysis (Fields of Consulting)Crescendat2022Analyse Transactionnelle (Champs du Conseil)
Certifications
- Process Communication Model (PCM)Kahler Communication France2022
- RNCP Level 6 Professional Coaching TitleSIMACS2022
Skill set
Categories
- Other