About Guillaume
English
Fluent
Experience
- MACIFSenior Business Project ManagerBANKING AND INSURANCEApril 2023 - May 2026 (3 years and 1 month)79000 Niort, FranceP&C Insurance Domain — Management of a Business Project Portfolio
- Management of a strategic P&C project portfolio, in coordination with business departments, IT teams, service providers, and governance bodies.
- Securing critical annual campaigns related to pricing changes and invoicing, with budgets of approximately 1,500 person-days/year per system.
- Scoping, planning, arbitration, and monitoring of IT impacts on projects with high business, regulatory, and operational sensitivity.
- Management of the "Permis 17 ans" project, implementing the necessary adaptations for opening car insurance to drivers aged 17.
- Direction of the NAVIMUT project, including analysis of management practices, preparation of a call for tenders, selection of the service provider, and monitoring until go-live.
- Management of digital and customer journey projects: experimentation of video in after-sales service, integration of external services on Macif.fr, improvement of user experience.
- Contribution to long-term transformation reflections on the P&C pricing strategy.
- IMAOrganizational Project ManagerBANKING AND INSURANCEApril 2022 - March 2023 (11 months)79000 Niort, FranceCross-functional Application Support Department – Structuring and improving the N3 Support Service
- Structuring and professionalizing the N3 application support service in a cross-functional, multi-domain context.
- Conducting an audit of existing practices, clarifying the scope of responsibility, and identifying areas for improvement.
- Implementing a target organization, operational best practices, and activity monitoring indicators.
- Supporting business domains in structuring their application scope and progressively taking over N3 support.
- Enhancing the clarity, governance, and monitoring of support activities within the organization.
- MACIFSenior Project ManagerBANKING AND INSURANCEJuly 2019 - March 2022 (2 years and 8 months)79000 Niort, FranceP&C Domain DDSI - Management of an IT Project Portfolio
- Management of P&C projects with significant business and IT impacts, responsible for scoping, governance, planning, workload, and go-live.
- Taking over and securing the "Fusion des communes" project, a reference project facing difficulties, achieving delivery objectives within a budget of 2,500 person-days over 2 years.
- Management of the "Optimisation des encaissements" project, aiming for the national redesign of check and TIP collection circuits, with a budget of 600 person-days over 1 year.
- Recurring securing of annual Pricing and Invoicing projects, critical systems for P&C activity, coordinating business and IT teams.
- Implementation of structured management of risks, workloads, dependencies, and arbitrations to ensure operational continuity.
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Education
- Master's Degree in Computer Methods Applied to Business ManagementUniversité Paris XII1996Maitrise Méthodes Informatiques Appliquées à la Gestion des Entreprises
- Mathematics Applied to SciencesUniversité Paris XII1993Mathématiques appliquées aux sciences