About Guillaume
French
Native or bilingual
English
Native or bilingual
Experience
- AICIST — Agence d'automatisation IAFounder & Automation EngineerMay 2024 - February 2026 (1 year and 10 months)Montpellier, FranceFounder of AICIST, an agency specializing in the automation of business processes through AI for French SMEs.Key result: reduction of quote processing time from 30 minutes to 2 minutes (93% gain) for a printing client — system in production 24/7 for over a year.Achievements:Design and deployment of 12 N8N workflows in production handling real customer orders dailyComplete automated pipeline: email reception → AI classification → data extraction → price calculation → PDF generation → client notificationIntegration of AI (Claude AI, GPT) for document classification, intelligent data extraction, and content generationConnection of business tools: Microsoft 365, Google Workspace, CRM, ERP, file transfer servicesImplementation of complete infrastructure: VPS, Docker, SSL, OAuth2, webhooksCreation of AI voice agents (ElevenLabs + Twilio) for automated appointment schedulingStack: N8N, Claude AI, JavaScript, Python, REST APIs, Docker, Google Sheets API, Microsoft Graph, Puppeteer
- OrgacompteDeveloper / IT SupportJanuary 2023 - May 2024 (1 year and 4 months)Nîmes, FranceManagement of the IT environment and development of internal solutions for this professional printing company.Maintenance and administration of the IT infrastructure (workstations, network, printing devices)Daily technical support for the production teamImplementation and management of office tools (Microsoft 365, Google Workspace)Development of scripts and internal tools to optimize business processesManagement of email accounts, DNS, and web hostingIdentification of operational bottlenecks, particularly in quote and order processing — which directly led to the creation of AICISTIt was in this practical context, in contact with the real constraints of an SME, that I identified the potential of AI automation for small industrial structures.
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Education
- Developer & AI SpecialistDéveloppeur & Spécialiste IA