About Guillaume
English
Fluent
Spanish
Basic
French
Native or bilingual
Experience
- EnedisJira / Confluence AdministratorENERGY AND UTILITIESJune 2022 - Today (4 years)Courbevoie, FranceAdminister and configure functional needs within Atlassian tools (Jira, Confluence)Work directly with internal teams to understand/analyze needs, provide advice and formulate requests for changesConfigure JIRA, Confluence tools as well as various add-onsProvide daily assistance and resolve user issues, develop training courses, user guidesContribute to the creation of Eazy BI managerial reportingDocument and support projects (write and update templates, publish documentation, procedures, practices and tools)Creation of scripts in line with user needsParticipate in agile instances of the administration unitInteract with the technical administration teamEnsure change management
- integra meteringAtlassian AdministratorMECHANICAL ENGINEERINGApril 2022 - Today (4 years and 2 months)Atlassian JIRA Cloud AdministrationImplementation of management by user groupConfiguration of new usersJIRA CloudProgressive transition of JIRA projects managed by the company to projects managed by teams to give them more autonomy and simplify maintenanceExtension of use to the business to improve their monitoringSupport and continuous improvement of JIRA projects and dashboardsImplementation of automationsConstruction of dashboards to help with reportingUse as a product ownerConfluence CloudCreation and configuration of ConfluenceTransfer of data from existing dataCreation of templates and projectsTrainingsTo new usersTo the future administrator
- AXA SAJira / Confluence AdministratorBANKING AND INSURANCEApril 2021 - June 2022 (1 year and 2 months)Puteaux, FranceConfiguration and administration of several instances:On datacenter: Jira, Confluence and JSM instanceOn cloud (periodic intervention): Jira, Confluence and JSM instanceUser training, Jira administrators and Product Owner supportUse and training on Scriptrunner, eazyBI, Xray, Advanced Roadmaps, Structure, Git integration for Jira, Insight plug-insFraming and implementation of several Jira Service Management projects and migration from Redmine (100 agents, 1000+ customers)Creation of a hundred Jira Software projects, some of which to track group portfolios via roadmapsImplementation of automations and explanations of Automation for Jira to be autonomous on the creation of new automationsMigration of a complete secondary Jira/Confluence Cloud instance to the transverse central instance in Data CenterPermanent cleaning and optimization of Jira configuration and administrationLicense management, optimization of the number of active usersTrainingsTo new usersTo future administrators
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Education
- Engineer in Computer Science Electronics and AutomationESIEA2010Ingénieur en informatique