About Guillaume
French
Native or bilingual
English
Fluent
Experience
- Auto-entrepriseIT Technician / Trainer / IT AdministratorDIGITAL AND ITDecember 2022 - Today (3 years and 8 months)Paris, France
- Deployment and installation, IT equipment configuration
- Hardware / Software Maintenance, troubleshooting
- IT Equipment Management
- User Support (L1, L2, L3)
- Training (professionals and individuals)
- Mailbox Management
- Infrastructure Migration
- Resumption of activity following cyber-attack
References: Koesio / Normandy Region / SCC / Derichebourg / Departments 76 / SMEs... - PC PartnersIT Workshop ManagerDIGITAL AND ITApril 2022 - November 2022 (8 months)Le Mesnil-Esnard, France
- Customer reception and equipment orders/receipts
- Troubleshooting, installation, training (Hardware / Software)
- On-site interventions (professionals & individuals)
- Team Management
- 5COM / Dr OrdinateurIT Technician (Mobile)DIGITAL AND ITSeptember 2019 - November 2021 (2 years and 3 months)Paris, FranceInstallation, troubleshooting, maintenance, and training on-site for VSEs/SMEs and individuals.Services in companies:
- TCP/IP Networks (DHCP, WiFi, router configuration), Messaging
- Installation and troubleshooting of client workstations (Hardware / Software)
- Conducting training workshops in companies (Allianz) and for seniors
- Installation/configuration of remote assistance hardware
Reviews
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Education
- Advanced Technician in Systems and Networks (Bac +2)DORANCO - Paris2019
- Manager of Refrigeration and Air Conditioning Installations (Bac +4, RNCP Level II)Institut Français du Froid Industriel (IFFI - CNAM) PARIS2013