Freelancer profile translated to English.

Description

I carry out long-term assignments as Transition Manager, Operations Director, Program Director, PMO, Innovation Director for large CAC40 groups and short assignments for mid-sized companies. For CAC40, these are assignments in complex environments: cross-functional projects across several Divisions (Business Units, IT Departments) with subcontracting (Development, Testing).

ProLogistik - COO - OMS WMS TMS LMS

Verdoso - Senior advisor IT - Due Diligence, Budget, Roadmap, Organization

Celio - Omnichannel Program Director (Ecommerce and Digital Store)

Monoprix - IT Department Domain Manager

Adeo Services - Delivery Manager

Auchan Retail France - Deputy Project Director and PMO

STIME IT Department Groupement les Mousquetaires - PMO

Helpline - Innovation Project Director

Accor - PMO

Industry field of expertise

Languages

German
Conversational
English
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km), Lille (up to 10km), Le Mans (up to 10km), Rennes (up to 10km)

prologistik
Client Operations Director
SOFTWARE PUBLISHING
October 2025 - Today (8 months)
Nantes, France
proLogistik France - Client Operations Director

Member of the Executive Committee, my mission is to ensure continuity, listen to clients, teams, and the executive committee, propose areas for improvement, participate in recruitment, and facilitate onboarding.

Managing 30 people at the heart of proLogistik's business
- Project Management,
- Quality (Test Strategy and Execution, Maintenance),
- 24/7/365 Customer Support

Feedback Report with Action Plan
Reorganization of the Department into 3 poles
Recruitment of Managers including the COO
Implementation of Financial KPIs
Overhaul of Client Steering Committees (Auchan, Carrefour, Orange, Alcatel, Bell, Valeo, ...)
Commercial development with clients:
lead generation,
launch of a consulting activity (site audits, Benchmarking, ..)
Product Roadmap

proLogistik is a software vendor, integrator, and host of WMS, TMS, LMS, and OMS solutions for the supply chain, available in SAAS mode.
We also produce and integrate equipment for data capture (rugged screens, scanners, printers, etc.).

Cross-functional Coordination Logistics Management Team Management Organizational Transformation Operations Management
Celio
Omnichannel Program Director
RETAIL (LARGE RETAILERS)
December 2023 - Today (2 years and 6 months)
Saint-Ouen, France
Assignment: Omnichannel Program Director as Transition Manager within the Omnicommerce Digital and Data Department (70 FTEs) at Celio (Revenue €450 million, 400 stores), responsible for the redesign of the celio e-commerce site and the launch of the camaïeu brand, the Loyalty Program launch, and Customer Knowledge.

Budget Monitoring of €6 million (internal, external, licenses) and allocations

- In liaison with Management Control
- Omnicommerce Teams (70 FTEs)
- IT Department – SAP Finance & Supply (4 FTEs out of 40 resources)
•
Meetings
- Preparation and facilitation of PI Planning Q1 on 01/09, Q2 on 03/21, Q3 on 09/11
- Omnichannel Steering Committee (2 COMEX members, Digital leaders, PM, Tech. Leads)
- Omnichannel Project Committee (Delivery Manager, PM, PO, Lead UX, UX designer, Tech Leads)
Reorganization of squads for Back and Front (Architect, Tech Lead, Lead DEV, DEV, QA)

Implementation of the Design Ops approach under the responsibility of the Lead UX
Monitoring of the agency's work (April 4 – July 12)
Quantitative User Tests (remote with Maze tool and FIGMA mockups) and Qualitative Tests (in-store)

Continuous redesign of the celio website
- Pre-Home Pages (Men / Women), Home, PLP, PDP, Cart, Check-out

- New search engine

- New e-merchandising solution

Launch of the LOYALTY program on May 22 (France, Belgium) – 400 stores

Launch of the new celio website in Friends & Family: August 1st for 100 users (internal, customers, ambassadors)

Launch of the camaïeu brand on September 1st

Launch of camaïeu LOYALTY on September 4th
Monoprix
Transition Manager - IT Department Domain Manager
RETAIL (LARGE RETAILERS)
January 2023 - September 2023 (9 months)
Clichy, France
Assignment: Manager of the Loyalty, Commercial Animation, and Customer Domain
10 people including 2 internal staff and a 3-consultant AMOA team (partner, senior, experienced).
RUN (Production, Operations, Crisis Management) + BUILD (Functional Enhancements, Testing)
Redesign of the Monoprix Loyalty Program and the Naturalia Loyalty Program
Promotional Offers (immediate discounts, cashback discounts)
Amazon Prime Partnership (subscription)
Market consultation for a Commercial Animation and Loyalty solution
Adaptation of the Monoprix IT architecture
Selection of a supplier
Launch of the strategic project

Build Run Team Management Project Management Recruitment