Guilherme Henriques

I help service businesses capture more leads, automate bookings and reduce repetitive operational work through AI voice agents, workflow automation and custom web systems.

I design and build complete solutions, not isolated prototypes. This includes the conversational experience, telephony, business logic, integrations, databases, automation workflows and user interfaces required to operate the system reliably.

I can help you with:

• AI voice agents for inbound calls, lead qualification, customer enquiries and appointment booking

• Workflow automation connecting APIs, webhooks, databases and third-party platforms

• Automated reporting systems with verified KPI calculations and branded PDF delivery

• Internal dashboards, back-office platforms and custom web applications

• Lead capture, data scraping and marketing automation

• Conversion-focused websites with integrated business workflows

My recent work includes an AI voice assistant that answers calls in natural European Portuguese, checks live availability and pricing, qualifies leads and books appointments automatically. I have also developed web platforms with internal back offices and automation for service businesses and content creators.

My stack includes Retell AI, ElevenLabs, Twilio, Supabase, PostgreSQL, Trigger.dev, OpenAI, Claude, React, TypeScript, APIs and webhooks.

I manage projects end-to-end, from discovery and architecture to development, testing, deployment and optimisation. My approach is structured, transparent and focused on measurable business value.

Tell me which process is costing your business time, leads or visibility, and I will help turn it into a reliable working system.