Freelancer profile translated to English.

Description

I have solid administrative management skills and great autonomy in organizing my remote work. I am proficient in office and collaborative tools such as Word, Excel, Outlook, as well as communication and document sharing platforms.

Organized, rigorous, and reliable, I know how to manage my priorities, meet deadlines, and monitor several files simultaneously without constant supervision. Remote work has allowed me to develop excellent time management, strong concentration skills, and great responsiveness in remote professional exchanges.

Industry field of expertise

Languages

French
Native or bilingual
English
Basic

Workplace preferences

Remote only

Primarily works remotely

Afi Esca
Administrative Manager - File Management
BANKING AND INSURANCE
November 2024 - Today (1 year and 7 months)
Strasbourg, France
• Manage memberships: receive, review, and issue membership applications
• Process all administrative actions related to membership (Management changes, PACTE transfers…)
• Accept and record subsequent payments taking into account procedures, instructions, and financial security rules,
• Verify and control online entries and administrative actions,
• Manage payments: requests for advances and partial/total redemptions from members,
• Inform our contacts (members and general agents) by phone, email, or mail
• Management of SATD and payment to the Tax Administration
Adaptability and responsiveness Adherence to deadlines and procedures Organizational skills and rigor Service orientation and customer satisfaction Priority and time management
ADIS AGIPI
Retirement Savings Officer
September 2020 - November 2024 (4 years and 2 months)
Schiltigheim, France
• Manage memberships: receive, review, and issue membership applications
• Process all administrative actions related to membership (Management changes, PACTE transfers…)
• Accept and record subsequent payments taking into account procedures, instructions, and financial security rules,
• Verify and control online entries and administrative actions,
• Manage payments: requests for advances and partial/total redemptions from members,
• Inform our contacts (members and general agents) by phone, email, or mail
• Management of SATD and payment to the Tax Administration
Groupe CIC CREDIT MUTUEL
Remote Banking Call Center Agent
June 2020 - August 2020 (2 months)
Schiltigheim, France
• Assistance with connecting to Remote Banking for CM/CIC professionals and using SAFETRANS. Assistance with using payment methods (transfers),
• Device enrollment for the mobile application…