Freelancer profile translated to English.

Description

My name is Anne-Sophie, I am 30 years old and I am from Marseille.

With experience in customer relations, insurance, sales, and administrative management, I support professionals in organizing their activities to save them time.

Rigorous, organized, and versatile, I can undertake missions in administrative management, client follow-up, email processing, agenda management, data entry, customer service, and commercial support. My background has allowed me to develop excellent organizational, communication, and customer satisfaction skills.

Serious, responsive, and attentive, I invest myself fully in each mission with the goal of providing quality work and building a lasting relationship of trust.

I look forward to hearing from you.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Agence Allianz Pelissier
Customer advisor
January 2021 - January 2023 (2 years)
Welcoming, advising, and supporting individual and professional clients.
Analyzing needs and proposing suitable insurance solutions (car, home, health, provident, etc.).
Managing and monitoring a client portfolio.
Preparing quotes, subscribing to, and modifying contracts.
Client loyalty and business development.
Handling requests by phone, email, and in person.
Administrative management of files and contract monitoring.
Contributing to achieving the agency's commercial objectives.
Agence Allianz Pelissier
Insurance Apprentice (BTS)
January 2019 - January 2021 (2 years)
Welcoming, advising, and supporting individual and professional clients.
Analyzing needs and proposing suitable insurance solutions (car, home, health, provident, etc.).
Managing and monitoring a client portfolio.
Preparing quotes, subscribing to, and modifying contracts.
Client loyalty and business development.
Handling requests by phone, email, and in person.
Administrative management of files and contract monitoring.
Contributing to achieving the agency's commercial objectives.
Ouimum's
Versatile Sales Assistant
January 2016 - January 2019 (3 years)
Versatile Sales Assistant – Concept Store

Welcoming, advising, and supporting customers.
Sales and checkout.
Stocking shelves, inventory management, and merchandising.
Preparing and organizing children's birthday parties.
Supervising and entertaining groups of children during parties.
Childcare in a safe and nurturing environment.
Preparing activity areas and materials.
Ensuring compliance with hygiene and safety regulations.
Contributing to the daily smooth operation of the concept store.
Teamwork and prioritizing tasks based on activity.