Grégory Pemptroad

With 20 years of experience in improving business processes, I help companies with their transformation and innovation projects, through methodological support or business analysis missions. Whether it's scaling up by consolidating operations or aiming for operational excellence, I rely on process mapping or customer journeys.

👉 In a "Mr. Process" role, I boost process-related initiatives (standardization, dematerialization, digitalization, compliance...) by removing all obstacles related to the formalization, analysis, deployment, or adoption of processes within the company.

The main markers of my interventions are:

• Analysis of business architectures and process modeling (BPMN)

• Deployment of an enterprise repository (ADONIS), a knowledge base on processes

• Use of best practices for customer experience (COPC CX Standard)

🤝 Are you looking for an experienced profile who secures your projects and their success? A contact person who easily communicates with all stakeholders? A specialist in process analysis who can save you valuable time?

With over 35 missions to my credit, I have demonstrated my "chameleon" abilities by working in very diverse fields, both in France and abroad. I will therefore have no difficulty quickly familiarizing myself with your core business, while bringing you best practices from other sectors.

We can tackle your next challenges together, whether they are related, for example, to digital transformation or customer journey redesign!