Freelancer profile translated to English.

Description

Passionate about the operational challenges of VSEs/SMEs, I have been training for a year in process automation and custom workflow creation.

Although I am still at the beginning of my journey, I am determined to make a name for myself by identifying bottlenecks in your business and deploying intelligent systems that truly save you time (up to 10 hours per week), and boost customer satisfaction.

Whether it's reservation tracking, KPI optimization, or customer follow-ups, I create workflows that do the work for you, so your teams can focus on what matters most.

My goal: to become a reliable and bold partner, capable of transforming your operations and maximizing the efficiency of your teams through concrete and immediately actionable solutions.

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Le Louise MGallery,
Meeting and Event, Reservation, Sales & Marketing
HOSPITALITY
March 2025 - March 2025
Brussels, Belgium
3-week discovery internship in Meeting and Event, Reservation, Sales & Marketing (CRM software discovery, Google Ads)
CRM Google Ads Campaign
The St Regis,
Commis, Head Waiter and Bartender
HOSPITALITY
May 2024 - October 2024 (5 months)
6-month internship as a commis, head waiter, and bartender (Le Lagoon, Bamboo, Bar 727), customer relations, team organization.
The Hoxton,
Front Office and Housekeeping
HOSPITALITY
November 2023 - May 2024 (6 months)
Brussels, Belgium
Work-study program in FO (check-in/out) and HK (room cleaning and inspection as head housekeeper)