Gregoire Phelippeau

Need to delegate your time-consuming tasks to a trustworthy and autonomous partner?

Specializing in "Back-Office" operational assistance, I handle your data management, customer service, and e-commerce catalog maintenance. My approach is that of a shadow operator: I process your tasks in the evenings and on weekends so they are completed by the time you arrive at the office in the morning.

🎯 THE DEMAND FOR HIGH-END

Coming from the Premium Retail sector, I am trained to strict quality standards. I know that a pricing error or a spelling mistake impacts your brand image. I bring this professional rigor to every mission, even the simplest.

💻 MY SERVICES

1. E-commerce & Catalog Management

Creation and updating of product sheets (Shopify, PrestaShop, WooCommerce).

Writing polished descriptions and managing inventory.

2. Customer Support (Level 1)

Processing your customer service tickets and emails (Zendesk, Crisp, Gmail).

Managing returns and complaints with a professional and empathetic tone.

3. Data Entry & Organization

Entering, cleaning, and sorting databases (Excel / Google Sheets).

Enriching CRM files and administrative organization.

🛠 YOUR OPERATIONAL ADVANTAGE

Equipped with a powerful MacBook Air environment, I master the Office Suite, Google tools, and platforms like Notion or Trello. My asynchronous organization is an asset:

Your urgent tasks are handled during your rest periods.

Smooth workflow, without the need for video calls or constant exchanges.

Ideal for absorbing your activity peaks without office constraints.

Let's discuss your needs via the Malt messaging service to establish a package tailored to your workload.

See you soon,

Grégoire