Freelancer profile translated to English.

Description

Technical support and systems administration professional with over 25 years of experience in corporate environments.

Specialized in troubleshooting technical incidents on Windows, Linux, and Mac OS systems, network administration, IT infrastructure maintenance, and end-user support.

I have extensive experience in Windows and Linux server administration, Active Directory, Microsoft 365, Azure, and corporate network management. I have worked in real-world environments with multiple users and critical services, always prioritizing stability, security, and service continuity.

I offer practical and fast solutions, with efficient diagnosis and a focus on permanently resolving problems.

Services I offer:

Remote technical support for businesses and professionals

Troubleshooting for Windows, Linux, and Mac OS

Windows and Linux server administration

Active Directory management

Network and Internet configuration

Microsoft 365 and Azure administration

Data recovery and system maintenance

Optimization and automation of IT tasks

My goal is to help companies keep their systems running stably, securely, and efficiently.

Languages

Spanish
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Ednon
IT Technical Support N2 | Systems Administrator
DIGITAL AND IT
November 2019 - Today (6 years and 9 months)
Vigo, Spain
Level N2 IT technical support in a corporate and hospital environment. Troubleshooting Windows systems, configuring equipment, and remote user support. Installation and maintenance of corporate software, basic server and network administration. Management of critical incidents ensuring operational continuity.
Windows Server Powershell Active Directory Troubleshooting
Pronet
Corporate Email Technical Support
DIGITAL AND IT
September 2019 - Today (6 years and 11 months)
Barcelona, Spain
Specialized technical support for corporate email for Bosch Car Service workshops through Pronet. Configuration and troubleshooting of email clients, management of IMAP accounts, and remote user assistance.
Diagnosis of message sending and receiving problems, account access recovery, and technical support in corporate environments.
Microsoft Outlook Thundebird remote support Email management
Ednon
IT Support | Hospital Environment
DIGITAL AND IT
July 2019 - September 2019 (2 months)
Vigo, Spain
IT technical support in a hospital environment, troubleshooting workstations and Windows systems.
Configuration of corporate software, remote support using VNC and Desktop Remote tools, installation and maintenance of computer equipment.
User support in environments with high availability and critical services.
Windows Server Active Directory Powershell