About Graziella
French
Native or bilingual
Experience
- Pergola et LittoralExecutive AssistantCIVIL ENGINEERINGJune 2025 - November 2025 (6 months)Vannes, FranceManagement of incoming calls. Drafting and managing executive's incoming emails. Complete company organization with internal processes. Management of customer/supplier orders. Drafting customer quotes. Creation of marketing flyers sales materials. Follow-up on overdue payments. Organization of travel on Google Calendar. Scheduling site visits for installation technicians.
- NAOExecutive Assistant and Transport ManagementJanuary 2018 - January 2024 (6 years)Communication: updating internal procedures, drafting communication materials. Customer relations: telephone reception, follow-up, overdue payment reminders and recovery procedures. Transport: entering customer details, coordinating transport operations, contract management, negotiating with partners, dispute resolution.
- NAOAssistant and Order ManagementCIVIL ENGINEERINGJanuary 2014 - January 2018 (4 years)La Seyne-sur-Mer, FranceAdministrative management: maintaining a schedule, organizing travel, drafting reports, mail management. Organization: archiving and filing, use of digital tools. Production: order entry, production deadline monitoring, dispute resolution.
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Education
- BTS Assistant ManagerCFA La Valette2014BTS Assistant de Manager
- STG BaccalaureateLycée Dumont d'Urville2011Baccalauréat STG