Freelancer profile translated to English.
Back to original languageAbout Grace
With 10 years of experience in Customer Relations, I support companies, startups, and communication agencies in the following areas:
Competitive intelligence
Telephone prospecting
Product/service promotion
Travel management
File updates
Customer relations
Event organization (internal / external)
Administrative support
Mail handling
Order management
French
Native or bilingual
Can work on-site
Melun (up to 50km), Paris (up to 50km)
Experience
- Emedia ConnectBusiness ProviderMarch 2026 - Today (3 months)Paris, FrancePromotion of press articles, file updates, telephone prospecting, Sales meeting, Customer analysis
- Groupe Henner,Health Expense Manager - Permanent ContractMarch 2025 - January 2026 (10 months)Neuilly-sur-Seine, FranceAnalysis, processing, reimbursement of health expenses.Customer relationship managementTelephone training
- LCL,Private Client AdvisorJuly 2024 - January 2025 (6 months)77140 Nemours, FranceCustomer relationsPortfolio managementProduct and service promotion (banking and insurance)File updates
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Education
- Master II Operational Manager DirectorPigier Performance2018Master II Dirigeant Manager Opérationnel
- License in Commercial Development ManagementPigier PerformanceLicence Responsable Développement Commercial