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Gorka Aguirre PresencioGA

Gorka Aguirre Presencio

Service & Strategic Designer

€300/day
1 project
Madrid, ES
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Gorka

I help companies solve their problems through creative thinking.

I advocate for a different way of doing things, innovating and undertaking with design as a strategic tool. Business models can no longer evolve as they have until now. Uncertainty is increasing and the right methodologies are needed to develop new products and services.

What motivates me is asking questions and thinking about them to find solutions to the most complex problems of people and businesses.

  • Spanish

    Native or bilingual

  • English

    Fluent

  • Basque

    Conversational

Can work on-site
Madrid (up to 50km)

Experience

  • INDRA SOLUCIONES TECNOLOGIAS DE LA INFORMACION SL
    Malt logoOn Malt
    Service Designer
    July 2022 - August 2022 (1 month)
    Madrid, España
    Diagnosis of the current situation of the Pagonxt platform of Santander regarding Customer Experience and Service Design
    Customer Experience Strategic Design
  • Freelance
    Service & Strategic Designer
    BANKING AND INSURANCE
    October 2021 - Today (4 years and 8 months)
    Madrid, Spain
    Projects with Prosegur, Connecting Visions, GFT, Ingenico or Tipi Gara in the areas of
    - Service Design
    - Strategic Design
    - Training in Strategic Design, in collaboration with Deusto Design Research Group
  • Hecho & Company
    Service & Strategic Design
    CONSULTING AND AUDITS
    March 2021 - March 2022 (1 year and 1 month)
    Madrid, Spain
    - User Research
    - Service Design
    - Strategic Design
Check out Gorka's experience

Reviews

4.0

Out of 1 rating

A

Ana

INDRA SOLUCIONES TECNOLOGIAS DE LA INFORMACION SL

Reviewed on 8/3/2022

Gorka has been diligent in the project and has known how to respond to the client's needs, aligning with their approach and vision. They have gathered valuable insights that will undoubtedly help the client provide a service that adds more value to the experience.

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Education

  • University Master's Degree in Strategic Design, University Master's Degree
    University of Deusto
    2020
    Máster Universitario en Diseño Estratégico, Máster Universitario
  • UX: Interaction Design Course
    Designlab
    2020
    UX: Interaction Design Course
Check out Gorka's education

Skill set (12)

Business Analysis
Customer Experience
Design Thinking
Creativity
Service Design
Business Design
Strategic Design
Human Centered Design
Design Thinking
Strategic Design
User-centered Design
Ideation

Categories

  • Tech