Gonzalo Pazos

Barceló Lanzarote Active Resort. 814 roomsOpening of two hotels to turn them into a single resort. Management and implementation of IT systems and equipment. Planning of structure and organization of the different departments. Reactivation and negotiation of contracts with suppliers. Commercial expansion plan for the hotel sports center. Control of expenses, production, daily consumption. Weekly forecasting. Revenue and commercial positioning strategies with both tour operators and OTAs. Daily operational monitoring.

Control of daily income and expenses. Daily review of revenue strategies. Positioning strategy in different OTAs. Implementation of commercial strategy for the hotel. Daily commercial tasks. Supervision of hotel purchases. Monthly forecasts. Preparation of annual budgets. Elaboration of daily operational standards. F&B department management. Implementation of new chain-wide standards. COVID 19.

Daily operational control. Income and expense control. Adaptation of Dreams standards for implementation in the hotel. Supervision of daily customer satisfaction management. Implementation of measures to increase customer satisfaction. Participation in Revenue and optimization meetings. Support to Management in daily tasks. Daily supervision of buffets and support to F&B department. Management of events and parties in the hotel. Participation in budget preparation. Direct supervision of Animation and Wellness Departments.