Gladys Fonseca

I am a Virtual Assistant and Administrative Consultant with extensive experience in commercial management, customer service, and executive support. I currently collaborate with companies in Spain, providing support in agenda management, client follow-up, lead management, and key administrative tasks to optimize processes and improve productivity.

I have over 20 years of professional experience in administrative, sales, and business consulting areas, which allows me to offer precise, organized, and results-oriented service. I specialize in working with sales teams, coordinating client pipelines, documenting processes, energizing databases, and ensuring impeccable follow-up in every interaction.

● Client management and prospecting

● Administrative organization and support

● CRM, agenda management, and commercial follow-up

● Writing, professional service, and clear communication

● Advanced handling of digital tools (Google Workspace, Office, Excel, CRM, Shopify)

I adapt quickly to new systems, maintain fluid communication, and work with focus, proactivity, and confidentiality.

If you are looking for a responsible, problem-solving, and customer-oriented professional to help you save time, organize processes, and boost results, I will be delighted to collaborate with you.