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Gladys Da Silva ÁlvarezGD

Gladys Da Silva Álvarez

Office Manager specializing in real estate

€347/day
Barcelone, ES
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Gladys

Are you short on time? I will take care of your administrative, commercial, and rental management, as well as client follow-up, to optimize your organization and allow you to focus on your revenue.
  • Spanish

    Native or bilingual

  • Portuguese

    Basic

  • French

    Native or bilingual

  • English

    Conversational

  • Catalan

    Conversational

Remote only
Primarily works remotely

Experience

  • Auto Entrepreneur
    Operational Support and Client Management Specialized in Real Estate
    REAL ESTATE
    January 2025 - Today (1 year and 7 months)
    With over 17 years of experience in the real estate sector, I assist real estate professionals in managing their daily activities. I provide operational support, customer relations, administrative and commercial follow-up, calendar and email management, CRM, and the management of essential tasks for the smooth running of the business.

    My goal is to enable real estate agents, representatives, and agency managers to save time, optimize their organization, and offer a smooth and professional client experience. Rigorous, responsive, and autonomous, I quickly integrate into my clients' working methods to provide reliable and lasting support.
    Real Estate Operational Support Customer Relationship Management (CRM) Commercial Management Business Organization Rental Management
  • Auto Entrepreneur
    Virtual Assistant & Operational Support (Independent)
    June 2024 - January 2025 (7 months)
    Comprehensive client relationship management including complex calendar coordination and strategic meeting organization. Responsible for commercial follow-up and responsiveness on digital platforms, I oversee internal projects by developing detailed reports for decision-making support. Expert in administering digital ecosystems such as Notion, GoHighLevel, and various CRM tools, I ensure database optimization and complete logistical management of online programs or professional events. Independent consultant specializing in commercial and residential real estate. I assisted my clients with their investment projects, providing personalized follow-up, strategic prospecting, and in-depth market expertise for transaction finalization.
    Customer Relationship Management (CRM) Commercial Management Notion Social Media Client Management
  • auto entrepreneur
    Independent Real Estate Agent
    September 2017 - May 2025 (7 years and 8 months)
    As a real estate agent, I assisted my clients with their sale, acquisition, and rental projects. I managed the entire process, from prospecting to signing: property valuation, mandate acquisition, marketing, visit organization, offer negotiation, tenant file selection, lease drafting and follow-up, inventory, and support until the signing of the deed of sale or rental agreement.

    I was also responsible for developing my portfolio, advising sellers, buyers, landlords, and tenants, as well as coordinating with notaries, brokers, surveyors, and other stakeholders. This experience allowed me to gain excellent mastery of real estate transactions and rental management, while developing a keen sense for client relations, negotiation, and organization.

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Education

  • Veterinary Technical Assistant Certification.
    Master D
    2021
    Certification d'Assistante Technique Vétérinaire.
  • Training in Business Management and Administration.
    IDRAC Business School
    2010
    Formation en Gestion des Entreprises et Management.

Skill set

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