About Gladys
Spanish
Native or bilingual
Portuguese
Basic
French
Native or bilingual
English
Conversational
Catalan
Conversational
Experience
- Auto EntrepreneurOperational Support and Client Management Specialized in Real EstateREAL ESTATEJanuary 2025 - Today (1 year and 7 months)With over 17 years of experience in the real estate sector, I assist real estate professionals in managing their daily activities. I provide operational support, customer relations, administrative and commercial follow-up, calendar and email management, CRM, and the management of essential tasks for the smooth running of the business.My goal is to enable real estate agents, representatives, and agency managers to save time, optimize their organization, and offer a smooth and professional client experience. Rigorous, responsive, and autonomous, I quickly integrate into my clients' working methods to provide reliable and lasting support.
- Auto EntrepreneurVirtual Assistant & Operational Support (Independent)June 2024 - January 2025 (7 months)Comprehensive client relationship management including complex calendar coordination and strategic meeting organization. Responsible for commercial follow-up and responsiveness on digital platforms, I oversee internal projects by developing detailed reports for decision-making support. Expert in administering digital ecosystems such as Notion, GoHighLevel, and various CRM tools, I ensure database optimization and complete logistical management of online programs or professional events. Independent consultant specializing in commercial and residential real estate. I assisted my clients with their investment projects, providing personalized follow-up, strategic prospecting, and in-depth market expertise for transaction finalization.
- auto entrepreneurIndependent Real Estate AgentSeptember 2017 - May 2025 (7 years and 8 months)As a real estate agent, I assisted my clients with their sale, acquisition, and rental projects. I managed the entire process, from prospecting to signing: property valuation, mandate acquisition, marketing, visit organization, offer negotiation, tenant file selection, lease drafting and follow-up, inventory, and support until the signing of the deed of sale or rental agreement.I was also responsible for developing my portfolio, advising sellers, buyers, landlords, and tenants, as well as coordinating with notaries, brokers, surveyors, and other stakeholders. This experience allowed me to gain excellent mastery of real estate transactions and rental management, while developing a keen sense for client relations, negotiation, and organization.
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Education
- Veterinary Technical Assistant Certification.Master D2021Certification d'Assistante Technique Vétérinaire.
- Training in Business Management and Administration.IDRAC Business School2010Formation en Gestion des Entreprises et Management.