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Gladys Da Silva AlvarezGD

Gladys Da Silva Alvarez

Virtual Assistant | Administrative Support, CRM

€160/day
Barcelona, ES
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Gladys

I am the person who brings order, rhythm, and clarity to your professional day-to-day. I work as a virtual assistant, helping companies and professionals save time, reduce mental load, and ensure everything runs smoothly.
I have extensive experience in agenda management, project coordination, and customer service, both remotely and in person. I am responsible for organizing meetings, calls, and events, keeping databases updated, and ensuring each project progresses with method, follow-up, and real results.
My approach is practical and action-oriented: I don't just manage tasks, I anticipate needs, optimize processes, and provide solutions so you can focus on what's important.
In my day-to-day, I can help you with:
Email management and organization
Client and lead follow-up
Team and task coordination
Updating and maintaining tools like Notion, GHL, and CRMs
Support for online or in-person events
I work with international clients thanks to my multilingual profile:
🇪🇸 Native Spanish | 🇫🇷 Native French | 🇬🇧 Intermediate English | Basic Catalan.
I am defined by organization, proactivity, and reliability. I enjoy helping businesses run with less stress, more structure, and better processes.
👉 If you are looking for someone to transform chaos into order, manage tasks and clients with judgment, and contribute meaningfully to your business growth, let's talk.
  • Spanish

    Native or bilingual

  • Portuguese

    Conversational

  • French

    Native or bilingual

  • English

    Conversational

  • Catalan

    Basic

Remote only
Primarily works remotely

Experience

  • Autonoma
    Virtual Assistant
    January 2025 - Today (1 year and 5 months)
    -Management of client emails and calendars, organizing meetings and calls. Customer service and follow-up, including quick responses to inquiries and social media comments. Coordination of internal projects, task tracking, and report preparation for clients or team. Updating and maintenance of databases and digital platforms (CRM, Notion, GHL, etc.). Preparation of activity reports and summaries for team decision-making. Support in organizing online events, retreats, or programs, managing registrations and logistics.
    GHL Agenda Management Social Media notion.so Canva
  • Agente inmobiliario autónomo
    Advisor
    September 2017 - December 2024 (7 years and 3 months)
    Independent in commercial real estate. Personal and telephone customer advisor. Customer demand analysis. Visit management and planning. Drafting and creation of exhibition dossiers. Verification of client solvency. Follow-up of management via computer/telephone. Responsible for posting and tracking online advertisements. Expansion of the client portfolio.
    Agenda Management Social Media client prospecting Follow-up active listening
  • Netenders Holding
    Customer Service / Back Office
    April 2022 - May 2023 (1 year and 1 month)
    Back office – Customer service by phone and email. Incident management. Shipment tracking.
    Follow-up Agenda Management Logistics

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Education

  • Master D
    2021
    Máster D
  • Business Management
    IDRAC
    2010
    Gestión de empresas

Skill set

Categories