Freelancer profile translated to English.

Description

Hello everyone,

I am an international administrative and commercial assistant, bilingual in French/Portuguese, with a very good command of English and Spanish.

I support companies in managing their administrative tasks, customer follow-up, and communication, with an organized, human, and professional approach, aiming for efficiency and fluidity.

Comfortable in multicultural environments, I am involved in file management, digital customer support, as well as the preparation of quotes and personalized offers, in line with customer needs.

I can also offer translation services (French ↔ Portuguese) and social media management.

Versatile and adaptable, I enjoy contributing to various projects and providing concrete solutions on a daily basis, including in areas such as travel and tourism.

Industry field of expertise

Languages

French
Native or bilingual
Portuguese
Native or bilingual
English
Fluent
Spanish
Fluent

Workplace preferences

Remote only

Primarily works remotely

OiEau - Office International de l'Eau
Sales Assistant
September 2024 - September 2025 (1 year)
Limoges, France
Management and follow-up of client files
Preparation of personalized quotes and commercial offers
Order follow-up and coordination with internal teams
Management of client exchanges (email, calls)
Updating client databases (CRM)
Administrative support to the sales team
Quotes and Commercial Offers Customer Follow-up and File Management Administrative and Commercial Management
Geodis
International Customer Service Advisor
TRANSPORTATION
March 2023 - November 2023 (8 months)
Limoges, France
Management of international client requests (email, calls)
Follow-up of client files and problem resolution
Communication management with primarily French-speaking clients and coordination with international partners in English, Spanish, and Portuguese
Coordination with various departments to ensure customer satisfaction
Handling complaints and proposing suitable solutions
Customer loyalty through personalized follow-up
Cerinnov Group
Sales Administration Intern
January 2022 - February 2022 (1 month)
Limoges, France
Client order follow-up
Administrative file management (quotes, invoicing, documents)
Verification and updating of information in the system
Support in processing client requests