Gilliane Delhaye

I founded Azur Obra, specializing in supporting Artisans and VSEs in developing their business while significantly improving their profitability, all for a low investment. My 16 years of experience as a right-hand man to executives, including 10 in retail on the ground, allow me to offer you all the management expertise that large companies benefit from, adapted to your needs to be a true partner in your business and an enabler of your success.

You often don't have the time and/or the means to handle all your company's management. You also don't need a full-time person for these essential tasks for the proper functioning of your business; a few hours a month are enough.

By delegating the management tasks you need a few hours a month to Azur Obra, you can fully concentrate on your core business and on developing your turnover while benefiting from recommendations to improve your business. Because Azur Obra is human-sized, you will have only one point of contact and one person performing these tasks, in order to establish a privileged relationship and ensure true personalized follow-up.

I am based in Cagnes sur mer in the Alpes-Maritimes, I work mainly remotely, but also on the ground every month to support you.

Number 2 of the group, CFO and HR - Matterhorn Finances - 06

2018 - 2019

Store Deputy Manager, CDG - Leroy Merlin - 06

2017

CFO, Executive Committee Member - Galeries Lafayette - 06

2012 - 2017

Head of Management Control - Leclerc - 77

2010 - 2012

MISSIONS

Management

Fostering, motivating, and enhancing team skills

Leading teams and the executive committee

Supporting and leading business unit managers.

In charge of operational back-office and logistics teams.

Covering several departments in the absence of managers and during peak periods.

Strategy and Organization

Implementing and improving processes and dashboards leading to productivity gains.

Implementing accounting, administrative, tax, and HR tools.

Managing IT system changes.

Improving inventory management, optimal coverage rates, reducing shrinkage.

Finance

Evaluating business unit performance

Recommendations, alerts, and decision-making.

Implementing and monitoring corrective and action plans.

Controlling and analyzing purchasing, logistics, sales, and service activities.

Implementing, managing, and leading reporting, dashboards, budgets, inventory, and stocktakes.

Advising, controlling, and monitoring business unit managers.

In charge of accounting and taxation.

Human Resources

Head of the human resources, payroll, and recruitment department.

Training teams and business unit managers.

Marketing

Item-level sales analysis and implementation of corrective actions.

Leading commercial and merchandising action plans.

Participating in and leading commercial events.

Managing website and social media.

DISTINCTIONS

Creation of a position in a holding company, growing from 9 to 23 companies in 1 year. Implementation of administrative, accounting, tax, and HR services, and adaptation of tools to the exponential growth of the group (Matterhorn Finances).

Maintaining profit despite an explosion in personnel costs due to exceptional reinforcement of back-office services, focusing on net margin and inventory (Leroy Merlin).

Following significant and long-term renovations (3 years) of the shopping center and an ERP change, maintaining gross margin and reducing expenses by 30%. Back-office staff reduced by 25% while maintaining the same productivity, shrinkage reduced by 2.5 points (Galeries Lafayette).

Creation of a position for a hypermarket opening. Increased store profitability by 6%, reduced shrinkage by 1.75 points (Leclerc).

Implementation of procedures to improve coaching of insurance agents in banking (Groupama Banque).

Trainer, Wealth Advisor, Legal Assistant - - 75

2005 - 2010