Freelancer profile translated to English.
Back to original languageAbout Gilles
Currently SAP Project Manager and functional consultant SD/MM.
I am mainly involved in the management of SAP Supply Chain projects. My role is to analyze functional requirements, translate them into concrete IT solutions, and manage the deployment of the SAP Core Model.
I specialize primarily in Supply Chain processes (O2C and P2P cycle), with solid experience in S/4HANA, ECC, and FIORI, developed throughout my career in international contexts and complex environments.
I cover the entire SAP project cycle, from the Discover phase to the Run phase:
[Discover] - [Prepare] - [Explore] - [Realize] - [Deploy] - [Run]
I have participated in several implementation projects using the SAP Activate methodology, with a strong focus on:
- Gathering business needs
- Writing functional and evolutionary specifications
- Leading functional workshops with business managers
- Training key users
Furthermore, I have also developed strong expertise in Application Maintenance and Support (AMS), with a focus on:
- Sales (SD) and logistics (MM) flows
- Incident resolution and functional analysis
- Continuous improvement of existing processes
- Deployment of solutions tailored to operational needs
My experience in summary:
- Specialist in sales, delivery, billing, and purchasing processes
- Expertise in configuration, specification writing, testing & change management
- Direct interface with key users, AMS, and technical teams
- International interventions in a hybrid ECC / S/4HANA environment
- Trilingual: French, English, Italian
French
Native or bilingual
Italian
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- PicardSupply Chain IT Project Manager & SAP Functional AnalystAGRICULTUREJune 2025 - Today (1 year)Paris, FranceWithin Picard Surgelés' IT department, I am primarily involved in SAP projects, working directly with business departments. My role is to analyze functional requirements, translate them into concrete IT solutions, and manage their deployment across all Picard stores, both in France and internationally.My main responsibilities:
- SAP Project Management and Coordination: scoping, planning, operational monitoring, stakeholder management, and progress reporting.
- Functional Scoping and Design: gathering and analyzing business needs, writing specifications and technical-functional specifications.
- Testing and Acceptance: organizing and executing testing phases, validating deliverables, monitoring go-lives, and providing post-deployment support.
- Application Maintenance (L2/L3): managing incidents, enhancements, and supporting key users.
- Compliance & Governance: overseeing projects in compliance with GDPR regulations and ITIL best practices.
- Cross-functional Collaboration: working closely with internal teams, service providers, and business units to ensure the quality and consistency of deployed SAP solutions.
- OctogoneSAP SD MM ConsultantCONSULTING AND AUDITSNovember 2024 - May 2025 (6 months)Clermont-Ferrand, France**Modules**: SAP SD, MM**Responsibilities**:
- Within the company's competence center, I handle incident tickets and service requests for SAP SD/MM modules.
- Advise users on best practices for using SD/MM modules.
- Provide solutions tailored to business needs while respecting defined processes.
- Document provided solutions and update internal knowledge bases.
- Write procedures for users and internal teams.
- Support project teams during workshops for design or business process improvement.
- Gather and analyze internal or external customer requirements.
- Monitor performance indicators related to ticket management (SLA, resolution times).
- Provide regular reports on the progress of support activities.
- Engineering Ingegneria Informatica SpaSAP SD MM ConsultantCONSULTING AND AUDITSDecember 2022 - October 2024 (1 year and 10 months)Milan, MI, Italy**Industries**: Automotive, D2C Retail, Agri-food, Fashion, E-commerce**Objective**: Support my client in deploying new international projects in the EMEA region.**Modules**: SAP SD, MMResponsibilities(International Context):*Manage SAP backend operations (D2C)
- **SAP Solutions Functional Analyst**: Detailed analysis of business needs to design suitable SAP solutions, considering the client's logistics and commercial processes.
- **End User Support**: Resolve incidents related to sales orders, deliveries, or synchronizations between external systems and SAP.
- **Manage inbound EDI flows from an e-commerce platform to SAP**: Control interface data via IDoc and monitor order statuses, customer notifications within the SAP system.
- **Analyze customer needs to design them within the ERP system**: Gather requirements, perform functional analysis in collaboration with the ABAP team, propose solutions to the client, and implement them after validation.
- **Implementation | Customization, functional specifications**: Configure sales (SD) and inventory management (MM) processes, with specific adjustments for the client's e-commerce flows.
- **Develop functional analyses**: Gather requirements and write functional specifications.
- **Train end-users in English, French, and Italian**: Conducted SAP training for key users, tailored to specific user needs, in French, English, and Italian depending on the country, to ensure proficiency in SAP system tasks related to the project, aiming for a smooth transition to new deployed processes, followed by a hypercare period before transferring incident resolution to the AMS team.
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Education
- Master ERP-SAP S/4 HANATechnis Blu Academy2020Master ERP-SAP S/4 HANA
- Corporate Master, SAP for Subscription EconomyGraduate School of Business - Polytechnique de Milan2022Corporate Master, SAP for Subscription Economy