About Gilles
English
Native or bilingual
French
Native or bilingual
German
Basic
Experience
- IMMERSCIO.BIODigital Workplace & IT ManagerPHARMACEUTICALS INDUSTRYApril 2021 - October 2025 (4 years and 6 months)Paris, France
- Urbanization & Cloud: Architecture and deployment of a complete Microsoft Azure environment (AD, Intune, MS Dynamics) from scratch. Access security and fleet management (PC/Mac).
- Strategy & Budget: Building the IT roadmap aligned with the business plan. Strict cost control (OPEX/CAPEX) and rationalization of SaaS licenses.
- Immersive Innovation: Technical integration of Virtual Reality (Meta for Business) into the IS. Management of headset deployment and data flows for Digital Learning.
- Service Structuring: Creation of the IT service catalog, implementation of user support (Process & Tools), and definition of SLAs.
- SANOFIO365 Project Lead & Digital Workplace Catalog OwnerPHARMACEUTICALS INDUSTRYMarch 2018 - April 2021 (3 years and 1 month)Paris, France
- Teams Migration (140k users): Functional leadership of the Skype to Teams switch. Change management, communication, and international coordination.
- Office 365 Program: Management of O365 migration waves and specific management of VIP/Mac (30k users) and Salesforce populations.
- Digital Workplace Catalog Owner: Complete overhaul of the service catalog. Simplification of the offering for the end-user and implementation of internal chargeback models.
- Financial Optimization: Value analysis and elimination of obsolete services to optimize TCO (Total Cost of Ownership).
- Scoping of the O365 vs Google Workspace tender: Big picture of Microsoft services in place, billing book, redesign of the DWP Europe South service catalog.
- AXA TECHProduct Marketing Manager & IT ConsultantBANKING AND INSURANCEJanuary 2015 - March 2018 (3 years and 2 months)La Défense, FranceKey achievements:
- Product Strategy: Management of the lifecycle of "Cloud" and "Workstation" offers. Launch of new offers and decommissioning of old ones.
- Economic Model: Transformation of the billing model (shift to pay-per-use) for better cost transparency.
- Quality of Service (QoS): Creation of BI dashboards to monitor actual support performance and identify bottlenecks.
- Governance: Implementation of steering committees for Workplace projects in Southern Europe.
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Education
- Master of Business ITRMIT2008Master of Business IT
- Expert Bac+5 ITEPITECH2007Expert Bac+5 IT