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Gilles M.GM

Gilles M.

IT support & troubleshooting for VSEs/SMEs and individuals

€333/day
2 projects
Nice, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Gilles

On-site technician with solid experience in Windows and Microsoft 365 environments, I support VSEs and SMEs on the French Riviera daily: on-site troubleshooting, preventive maintenance, data security, and training for your employees.
What sets me apart: I speak the language of your users, not technicians. I act quickly, explain clearly, and ensure everything works before I leave.
Typical projects: computer workstation migration and troubleshooting, Windows, Wi-Fi/switch network configuration, support and training for new employees.
  • French

    Native or bilingual

  • English

    Fluent

  • Arabic

    Native or bilingual

Can work on-site
Nice (up to 50km)

Experience

  • Nutravalia
    Malt logoOn Malt
    (Renewal) iMac formatting
    FASHION AND COSMETICS
    June 2026 - June 2026
    Mougins, France
    The intervention consisted of completely erasing the data on several iMacs, then proceeding with the full reinstallation of the operating system (macOS) to make the machines like new, 30 machines in total, ready to be reused or redistributed.
    macOS Installation IT Asset Management
  • Orange
    ON-SITE SUPPORT TECHNICIAN
    TELECOMMUNICATIONS
    August 2000 - February 2026 (25 years and 6 months)
    Montigny-le-Bretonneux, France
    On-site intervention, reception and assistance in the service area, mutual aid across several Orange sites, facilitator of workshops on using Microsoft 365, commissioning of payment methods and computer workstations in Orange stores, new site development projects. Roadmap for migrating from Windows 7 to Windows and Windows 10 to Windows 11, ...
    Laptop replacement roadmap Teams training Microsoft OneDrive Training, tech cafe, service area, IT Kiosk Windows 10 to Windows 11 migration
  • Magasin iPrint
    BUSINESS MANAGER
    RETAIL (SMALL BUSINESS)
    February 2010 - January 2017 (6 years and 11 months)
    Paris 15 Vaugirard, France
    Manager and salesperson in my "Prink" franchise store specializing in printers and their consumables. Creation of a website and a blog iprint.paris. Creation and monitoring of marketing campaigns.
    Customer listening, sales, salesperson Autonomous management of a point of sale Multifunction printers Inventory and hardware lifecycle tracking Customer loyalty management

Reviews

5.0

Out of 2 ratings

P

Paul-Jean

CTO - Nutravalia

Reviewed on 6/25/2026

Very professional, I highly recommend 👍🏻
P

Paul-Jean

CTO - Nutravalia

Reviewed on 6/25/2026

Very professional, I highly recommend 👍🏻

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Education

  • Microsoft Certified Systems Administrator
    MCSA (Supinfo
    2007
    Administrateur Certifié Microsoft Systèmes
  • Microsoft Certified Professional/ Windows server 2003
    Online
    2007
    Microsoft Certified Professional/ Windows server 2003

Certifications

  • Microsoft MCSA
    Supinfo Paris
    2007

Skill set

Categories