Freelancer profile translated to English.
Back to original languageAbout Gilles
Associate customer experience and field expertise
The guarantee of exceeding your objective is to combine know-how and interpersonal skills.
- My know-how is based on 25 years of experience in France and internationally, in receptive agencies or large hotel chains, from project manager to sales director.
My credo? : success is 90% earned by good preparation; It is when everything seems fluid that you must remain vigilant to anticipate the next grain of sand.
- My interpersonal skills are listening, the desire to share, exchange, initiate and be rewarded by the smile of my customers, first of all because if I chose this profession it is out of passion.
My objective: to provide modern & pragmatic, effective & sustainable solutions on subjects such as:
Events (production manager, stage manager, tour leader...)
But also:
Prospecting & sales (roadshow, trade shows, eductours)
Quality & loyalty (audit, recommendations, training)
English
Fluent
French
Native or bilingual
Can work on-site
Cannes (up to 50km), Cannes (up to 100km), Lyon (up to 100km), Paris (up to 100km), Toulouse (up to 100km)
Experience
- BeeTICDirectorCONSULTING AND AUDITSOctober 2018 - Today (7 years and 8 months)Région de CannesI created my company BeeTIC to offer my services as a commercial and operational expert.My skills are particularly exercised in the tourism, sports and events sectors, but also with brands and/or businesses for which the customer remains the essential point of vigilance.I also conduct digital monitoring which leads me to suggest innovative, flexible solutions at a cost adapted to SMEs/VSEs.
- Evolution2Sales DirectorSPORTSDecember 2000 - September 2014 (13 years and 10 months)Cannes, FranceNETWORK SALES MANAGER: harmonization of commercial policies, implementation of a process and tools integrating digital (crm, social selling), coaching & training of sales and production teams, prospecting and negotiating customersKEY ACCOUNT PROJECT MANAGER (Club Med, Accor, city of Cannes, Eiffage...) site openings, implementation & management of points of sale, eventsMANAGEMENT OF 3 POINTS OF SALE: budgets, quality and safety of public reception, management of equipment, team management (30 people)
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Education
- European Certificate in Operational MarketingEsig1990Techniques de marketing opérationnel Stratégie et plans d'actions commerciales Techniques de vente