Freelancer profile translated to English.

Description

I help restaurants automate their customer service with AI agents capable of answering customer questions 24/7, managing practical information, and facilitating reservations.

My solutions save time, reduce calls, and improve customer experience, without technical complexity.

Demo available upon request.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Freelance
AI Agent Creator – Restaurant
January 2026 - Today (5 months)
Design and deployment of AI agents to automate customer responses (menu, hours), improve customer experience, and assist with reservations.

Testing, continuous optimization, and adaptation to business needs.
Freelance
Expert AI Chatbot for Restaurants
January 2025 - Today (1 year and 5 months)
Design and deployment of AI agents to automate customer responses (menu, hours, practical information) and assist with reservations.
Artificial Intelligence Customer Service Automation Customer Experience Customer Relationship Management
restaurant local indépendant
Implementation of a WhatsApp Assistant for Restaurant Customer Management
January 2025 - March 2025 (2 months)
Context / Problem

The restaurant received many WhatsApp messages for:
• Hours
• Menu
• Reservations
but the team didn't always have time to respond quickly, especially during peak hours and outside of opening hours.
Result: Unanswered messages, missed reservations, and dissatisfied customers.

⸻

Proposed Solution

I proposed the implementation of an automated WhatsApp assistant capable of:
• Automatically answering frequently asked questions (hours, menu, location)
• Guiding customers for reservations
• Operating 24/7 without human intervention
• Forwarding important requests to the restaurant team

⸻

Work Performed

• Analysis of the restaurant's needs
• Design of responses adapted to the restaurant's tone
• Implementation of the AI assistant on WhatsApp
• Functionality testing and adjustments

⸻

Results Obtained

• Instant responses to customers, even outside of opening hours
• Reduction in unanswered messages
• Better organization of reservation requests
• Time savings for the restaurant team

⸻

Duration

1 to 2 weeks

⸻

Budget

€300