Ghys-Espoir M.

1) Administrative file management

• Drafting and formatting documents (memos, letters, reports).

• Filing, archiving, and organizing files.

• Monitoring internal procedures.

Responsible for registering POC support requests

Administrative management of beneficiary data

2) Information flow management

• Receiving, processing, and disseminating operational information.

• Taking notes during briefings and meetings.

• Daily updating of tracking sheets (ON-CALL, interventions, HR sheets, etc.).

3) Reception and guidance

• Telephone and in-person reception.

• Directing users or agents to the appropriate departments.

• Managing internal appointments.

Administrative management of mail Answering phone calls Planning tasks and managing priorities Ensuring the administrative and financial management of an activity

Recruitment process management Planning and managing staff via XIMI Customer relations, quote creation and tracking Administrative management of contracts and transmission of payroll information Leading business development projects for the branch Management of HR document archiving