About Ghislain Ritchi
French
Native or bilingual
English
Fluent
Experience
- ACFNetwork and Telecom Infrastructure AssistantJuly 2023 - October 2025 (2 years and 3 months)93100 Montreuil, FranceUser and access management (Active Directory, Microsoft 365)Level 2/3 technical support for workstations and network environmentDeployment of Windows 10/11 workstations via SCCM and Intune (150+ workstations)Implementation of GPOs and workstation securityIncident monitoring and tracking (Zabbix, Centreon, GLPI)Security management (VPN, firewall, antivirus)
- ACFNetwork and Field AssistantMarch 2023 - July 2023 (4 months)93100 Montreuil, FranceLevel 1 to 3 user supportMicrosoft 365 Administration (Exchange, Teams, Azure AD)Deployment and management of NAS (Synology)Log analysis and incident managementNetwork configuration (VLAN, Wi-Fi, firewall)
- Groupe IPF ParisNetwork Systems InternNovember 2020 - December 2020 (1 month)Installation and configuration of Windows workstationsParticipation in deployment via SCCMImplementation of network infrastructure (VLAN, Wi-Fi)User support and park maintenance
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Education
- Master's Degree in Cloud, Networks, and SystemsESGI2025Mastère Cloud, Réseaux et Systèmes
- Professional Bachelor's Degree in Networks and SecurityUniversity of Cergy2023Licence Pro Réseaux et Sécurité