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Ghislain M.GM

Ghislain M.

Sales Ops and AI agent

€800/day
2 projects
Marseille, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Ghislain

I work with leaders and teams who want to accelerate — without getting lost in execution.
Entrepreneurial at heart, I founded and sold two companies (Fidensio, Clara Lockers), before putting my expertise to work for growing companies as a freelance consultant.

My playground:the friction zone between strategy and sales execution. Where good ideas hit organizational, tool, or human roadblocks.

What I do concretely:
  • Structure a high-performing sales and marketing department (TOM, capacity planning, segmentation, KPIs)
  • Launch or reposition a go-to-market offering end-to-end
  • Support a leader in their COO role and decisions
  • Implement management tools: CRM, dashboards, Sales processes — including new AI solutions
  • Animate and scale distribution networks (brokers, partners, service providers)

My profile in 3 words:Entrepreneurial. Operational. Results-oriented.

I work on short or long assignments, alone or in support of an existing team. If you're looking for someone who understands both the vision and the ground reality — we have things to discuss.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Marseille (up to 50km)

Experience

  • +Simple
    Freelance Consultant – Marketing & Sales Strategy
    BANKING AND INSURANCE
    January 2026 - April 2026 (3 months)
    Marseille, France
    Consulting mission with management to structure and manage a network of ~8,000 partner brokers.

    Mission Scope:
    • Definition of the Sales & Marketing Target Operating Model (TOM): network segmentation, capacity planning, profitability modeling per profile (field KAM / inside sales)
    • Design and management of the commercial animation strategy: portfolio prioritization, geographic coverage plan, handoff rules, and client scoring
    • Support in implementing a 100% AI CRM developed in-house with Claude (Anthropic) — from needs assessment to workflow structuring.
    • Production of marketing deliverables: results analysis, action plans per channel, event activation
    Sales Strategy Sales Performance CRM AI Agent Target Operating Model
  • MANDA (proptech)
    Business Development & Go-to-Market Manager
    REAL ESTATE
    January 2024 - December 2024 (11 months)
    Paris, France
    Responsible for developing new business lines, managing the go-to-market of new offerings to support our clients in all aspects of their real estate journey, with a strong focus on customer experience and revenue.

    Key Missions:
    • Launching new B2B/B2C offerings, from positioning definition to acquisition channel structuring, including team training and KPI-driven management. Ex: implementing an MRI insurance offering for managed co-ownerships and a rental deposit solution to increase the acceptance of applications without guarantors.
    • Managing a network of over 2,000 service providers at the group level, with objectives for quality improvement, commitment structuring, and commercial relationship rationalization.
    • Supervising operational teams in high growth (inspections, photo reports, diagnostics), with a volume of +1500 services per month. Objectives: operational excellence, SLA compliance, process automation, and reliability of management KPIs.

    Agile environment, working directly with product, sales, and data teams. Culture focused on growth, continuous improvement, and performance.
    Sales Strategy CRM Product Launch Automation Go-to-Market (GTM) Strategy
  • Clara lockers
    CEO and Co-founder
    LOGISTICS AND SUPPLY CHAIN
    January 2021 - Today (5 years and 6 months)
    Paris, France
    Creation of a solution for connected, autonomous, and scalable lockers for parcel reception and storage in companies, residences, and workspaces — deployed for clients such as CBRE, TotalEnergies, and Boston Consulting France.

    Key Missions:
    • Product Design: definition of technical specifications, writing of functional and technical specifications
    • Industrial Design: creation and design of the furniture, column modularity, customization to client colors
    • Sourcing & Production: research, selection, and contracting with the manufacturing plant, supervision of industrial follow-up
    • Go-to-market: structuring of the commercial offering (Clara Delivery / Clara Keep), acquisition of first key accounts
    Logistics Furniture Design CE Certification Project Management Go-to-Market (GTM) Strategy

Reviews

5.0

Out of 2 ratings

N

Nabil

SFM

Reviewed on 5/26/2023

Thank you Ghislain, Very responsive and great work done! I highly recommend... N.
GuillaumeG

Guillaume

mediapp

Reviewed on 3/14/2023

Ghislain is attentive, competent, available, responsive, and smart, with a great personality, resulting in excellent work! I highly recommend him!!

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Education

  • MiM Business Management
    EDHEC
    2013

Skill set

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