Freelancer profile translated to English.

Description

Are you looking for a reliable, autonomous, and responsive Systems & Network Administrator to manage your IT infrastructure, optimize your network, or strengthen your IT support?

I can assist you with the daily management, maintenance, security, and continuous improvement of your technical environments, whether you are an SME, a public institution, or a multi-site organization.

With several years of experience managing infrastructures ranging from 100 to 1000 workstations and up to 3000 users, I can provide on-site or remote support, focusing on rapid problem resolution, clear documentation, and operational reliability.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Oticon Medical
IT Technician
October 2018 - October 2024 (6 years)
06220 Vallauris, France
Between 300 and 400 IT workstations (PCs/Copiers/WiFi Access Points/Patch Panels)
Environment mostly Windows 10 but with older machines (XP/7) and one Debian
Between 250 and 300 users (then 80 after company acquisition)
My responsibilities: In addition to daily support (including remote support)
•Ensured onboarding with a theoretical "weekly" frequency
•Two server room reorganizations
•Installation and full configuration of a dry cabinet
•Creation and maintenance of a "Solution" catalog for users
•Complete management and configuration of the telephony system
Network Configuration Task Automation Recruitment Process IT Asset Management Technical Documentation
Région PACA
IT Technician
September 2013 - October 2016 (3 years and 1 month)
Le Muy, France
3000 users (across 3 different high schools)
Between 200 and 300 IT workstations
My responsibilities:
•Ensure maintenance and repair of IT equipment
•Management and maintenance of equipment in lecture halls
•Inventory management
IT Asset Management IT Maintenance Task Automation Technical Documentation
Quantic Support
Head of IT Department, On-site Technician and Help Desk
May 2018 - September 2018 (4 months)
Ivry-sur-Seine, France
Between 200 and 300 IT workstations (PCs/Copiers/WiFi Access Points/Patch Panels) under Windows
Between 200 and 300 people spread across France (including about a hundred "on-site")
My responsibilities:
•Ensure maintenance and repair of IT equipment (including remotely)
•Conduct interviews with clients (for the IT services company)
•Team management (scheduling, task allocation, etc.)
IT Maintenance IT Asset Management Network Configuration Task Automation Technical Documentation

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Higher Technician in IT Support
Afpa
2016
Technicien Supérieur de Support en Informatique
Professional Title of IT Support Technician
Euroform
2014
Titre Professionnel de Technicien d'Assistance en Informatique