Freelancer profile translated to English.

Description

Digital Transformation & Intelligent Automation Expert | Pega & Agentic AI Specialist

With over 16 years of experience in designing and deploying digital transformation solutions across EMEA, I support companies in their intelligent automation and technological modernization projects.

My expertise at your service for your projects:

Agentic AI & Intelligent Automation

Recognized as an AI Champion, I design and deploy enterprise AI strategies combining ML/AI and Generative AI. I integrate autonomous agents for business process optimization and intelligent decision-making with Pega, H2O.AI, and AWS SageMaker.

Pega Platform

Certified System Architect, I support your projects from discovery to deployment: intelligent workflows, Case Management, process automation, and integration of predictive AI agents to optimize customer engagement and operational efficiency.

Cloud Modernization & Hybrid Architecture

I lead the transformation of your legacy platforms towards secure hybrid and multi-cloud architectures. Proven expertise in integrating Salesforce, MuleSoft, and enterprise SaaS solutions.

Data & Analytics

I structure your data ecosystems: governance, data quality, real-time analytics, and AI/ML frameworks for actionable insights.

Strategic Consulting

A trusted advisor to management, I translate your business challenges into concrete technological solutions that generate measurable ROI.

Sectors: Financial Services, Public Sector, Telecoms, Energy, Insurance

References: PIF, AXA, Stellantis, Orange, Saudi Telecom

Languages: French (native) | English (fluent)

Availability: Long or short-term assignments | Staff augmentation or fixed-price | Paris and remote

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual

Workplace preferences

Can work on-site

Boulogne-Billancourt (up to 50km)

Pega
Solutions Consultant
SOFTWARE PUBLISHING
October 2022 - Today (3 years and 8 months)
Paris, France
Digital Transformation & AI Strategy
• Design and management of digital transformation strategies for enterprise clients in financial services (including Saudi Public Investment Fund and subsidiaries), public sector, and oil & gas
• Modernization of legacy platforms towards hybrid cloud architectures and AI-powered solutions
• Development of AI strategies combining ML/AI and GenAI for intelligent automation and agentic AI transformation
Solutions & Architecture
• Definition of frameworks for real-time analytics and Next Best Action solutions
• Integration of predictive analytics and machine learning models (H2O.AI, AWS SageMaker)
• Implementation of autonomous decision-making capabilities and business process optimization
• Establishment of data quality and governance standards for secure cloud adoption
Strategic Consulting & Client Engagement
• Direct collaboration with C-level executives to align transformation initiatives with compliance, regulations, and business objectives
• Creation of data modernization roadmaps and governance models for public sector clients
• Facilitation of discovery workshops and value engineering sessions
• Full management of pre-sales cycles: discovery, solution design, POCs, pricing models, deal closure
• Contribution to RFP/RFI responses with accurate technical documentation
Recognition
• Pegasystems AI Champion
• Top performer for pipeline acceleration and leadership on strategic transformation deals
Transformation digitale intelligence artificielle Agentic AI Process Automation Service client
AXA Partners
Consultant
BANKING AND INSURANCE
October 2021 - September 2022 (11 months)
Paris, France
IAM Transformation at AXA
• Management of the IAM (Identity and Access Management) transformation strategy with coordination of cross-functional teams (security, architecture, business)
• Definition of the target operating model, application migration strategy, and user migration approach
• Strengthening compliance and identity governance on critical systems
Governance & Security
• Direct collaboration with CIO, CISO, and global program teams to standardize access governance
• Establishment of governance frameworks to reduce operational risks
• Supervision of the execution of critical application and account migrations
• Improvement of security posture and infrastructure simplification
Content Management & Automation
• Direction of large-scale digital content management and workflow automation projects for global insurance clients
• Demonstrations of content-driven solutions and facilitation of strategic workshops
- In-depth analysis of legacy systems with recommendations for migration to cloud architectures
• Establishment of trusted advisor relationships with executive stakeholders through business-oriented technological proposals
IAM Transformation digitale

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Ingénieur en informatique
EFREI
2008

Ghassan Farhat

Digital Transformation Consultant

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