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Ghania BelaghlemGB

Ghania Belaghlem

Sales & Customer Success Manager freelance

€450/day
Paris, FR
3-7 years
B2B Prospecting
Acquisition Strategy
Lead Qualification
Telephone Appointment Setting
Customer Success Management

Average response time: 1 hour

Freelancer profile translated to English.
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About Ghania

My name is Ghania Belaghlem and for 5 years, I have worked as an Account Manager for major accounts in the IT sector. This experience allows me today to develop the client portfolio of growing companies. The challenge particularly interests me, which is why I specialize in B2B prospecting and new client acquisition strategy. My experience allows me to intervene in all stages of the sales cycle:
- B2B commercial prospecting (email, LinkedIn, phone)
• Qualification of leads and scheduling of qualified appointments
• Management and follow-up of client portfolios
• Customer Success and loyalty
• Onboarding and user support
• Training on the use of tools and software
• Creation and follow-up of quotes
• Customer support in French and English
- Client follow-up and loyalty

  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Basic

Remote only
Primarily works remotely

Experience

  • GWAPÀ
    Entrepreneur
    January 2022 - January 2025 (3 years)
    Development of a digital platform for beauty institutes and a SAAS management tool for business management. Product creation, Prospecting, Marketing strategy, Community development
  • SCC FRANCE
    IT Account Manager
    January 2017 - January 2022 (5 years)
    Supporting major accounts in their IT transition. Prospecting and commercial development in the Insurance and Banking sectors Major project: Server renewal and deployment
    • Revenue: €1.4 million
    • Hardware margin: €80,000
    • Service margin: €40,000
  • L'ETUDIANT
    Saleswoman
    January 2015 - January 2017 (2 years)
    Sale of support programs for students at student fairs. On-site prospecting: B2C.
    Consulting and presentation of the offer.

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Education

  • Master 1 & 2 IT Business Engineer
    EURIDIS BUSINESS
    2019
    Master 1 & 2 Ingénieur d'affaires informatiques
  • Master 1 Business Economics and Management
    UNIVERSITÉ PANTHÉON ASSAS
    2016
    Master 1 Economie et Gestion des entreprises
Check out Ghania's education

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