Freelancer profile translated to English.
Back to original languageAbout Ghamdan
More efficiency, less manual work. I help companies automate recurring processes with AI and modern automation – so the team can focus on what matters instead of routine.
Typical tasks I automate:
• Automatically capture, pre-sort, and answer customer inquiries (email, form, WhatsApp)
• Automatically book appointments and synchronize them in the calendar
• Automatically process documents, invoices, and quotes
• Connect data between tools (CRM, Google Workspace, Microsoft 365)
• AI assistants and chatbots for support and internal knowledge questions
For this, I use automation tools like n8n, AI models (including OpenAI, Claude), and modern web technologies. The result: less paperwork, fewer lost inquiries, and noticeably more time.
Ideal for businesses that are drowning in daily operations and want a clear, automated workflow – without having to be IT experts themselves.
German
Native or bilingual
Remote only
Primarily works remotely
Experience
- PROMOS consult Projektmanagement, Organisati on und Service GmbHSAP ABAP DeveloperMay 2023 - Today (3 years and 3 months)Berlin, Germany• Implementation and further development of business processes in ABAP (procedural) and ABAP Objects (object-oriented, ABAP OO) in SAP R/3 and S/4HANA ERP systems• Use of relational database systems and in-memory databases (SAP HANA)• Use of the SAP Enhancement Framework, especially Business Add-Ins (BAdIs) for implementing customer requirements• Extension and development of PROMOS products and customer-specific solutions in the RE/FX and MM modules• Development of extensions in ABAP for customizing business processes, especially in the areas of archiving and document digitization, as well as for extending workflows• Implementation of cloud API interfaces for connecting internal and external systems• Creation of customer-specific reports for real estate management• Technical realization of new functionalities in PROMOS products• Maintenance and creation of internal documentation in the Wiki• Processing of internal tickets from our customers (analysis, conception, coordination, and implementation) using the Solution Manager• Performing tests to ensure quality and functionality• Participation in acceptance tests together with the business departments to prepare for the approval of features• Evaluation of new technical requirements within the scope of projects or support• Support in projects related to rollout, migration, and system conversion• Participation in projects for the introduction of new functionalities and system extensions
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Education
- A,BA,B
- BachelorHTW Berlin2024Bachelor